Christopher Reid | Page 56

What a great group! Christoffer kept me well informed of the progress of my repair and offered me suggestions of what else to do next. The bill was lower than the estimate! How often does that happen? the progress of my repair and offered me suggestions of what else to do next. The bill was lower than the estimate! How often does that happen? More

by ron333 Verified Customer Verified Customer

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Had my tires rotated then apparently they were all unbalanced. Had them balance them and it still didn't fix problem after they said that's what it was unbalanced. Had them balance them and it still didn't fix problem after they said that's what it was More

by gsag04074 Verified Customer Verified Customer

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1. Took over a week for a service appointment.2. First 1. Took over a week for a service appointment. 2. First day, did not hear from rep; called several times with no response 3. Was told by the rece 1. Took over a week for a service appointment. 2. First day, did not hear from rep; called several times with no response 3. Was told by the receptionist that we would not have our car that day. 4. Went to dealership to see what was going on. 5. Next day, finally got a call car was ready to be picked up but would have to come back to install another part. 6. Bill was much, much more than expected More

by notablefarm Verified Customer Verified Customer

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Depend more time fixing the car vs sending me follow up emails that you will do nothing with A a a a a a a a a emails that you will do nothing with A a a a a a a a a More

by rjohnson40 Verified Customer Verified Customer

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I went in to have my radio replaced in my 2019 Cherokee limited w/technology pkg. it was done and I waited 2hours. When I got into my car I had a feeling something wouldn’t be right and started to check it limited w/technology pkg. it was done and I waited 2hours. When I got into my car I had a feeling something wouldn’t be right and started to check it out. Sure enough there’s no gps! No navigation! Wow now I have to wait Another month to get one in!!!!! More

by shelley.gogel Verified Customer Verified Customer

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Extremely happy with the service I received. They even patched a tire that I was struggling to find someone to repair. The tire was practically new, everyone was wanting us to replace it. The maintenance patched a tire that I was struggling to find someone to repair. The tire was practically new, everyone was wanting us to replace it. The maintenance contract was well worth adding. More

by joshcat0322 Verified Customer Verified Customer

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Service advisor was awesome. My issue is that people who work there have even witnessed what my air confirming system does but service techs say everything appears normal. I now have to keep my a/c at 66 or work there have even witnessed what my air confirming system does but service techs say everything appears normal. I now have to keep my a/c at 66 or 67 degrees to get and keep the vehicle cold and stay cold. I have to keep the fan on high at all times. This truck used to freeze me out at 74 degrees on #3 or #4 fan speed. Very disappointed that someone is not finding the cause of this issue. More

by PATBO1414 Verified Customer Verified Customer

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Drove 2 hours out of the way to have the service dept explain how sneaky the financing dept is when they prepare contracts. Paid for service I was told would be free of charge. Appointment was 10 minutes explain how sneaky the financing dept is when they prepare contracts. Paid for service I was told would be free of charge. Appointment was 10 minutes late. Will not return. More

by ottomierzejewski Verified Customer Verified Customer

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Always a good experience. I make my appointments online. When I arrive, there is no waiting, there is always a CC CDJR representative there to greet me. And I am back on the road in 1.5 hours. When I arrive, there is no waiting, there is always a CC CDJR representative there to greet me. And I am back on the road in 1.5 hours. More

by eraehgfl Verified Customer Verified Customer

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Car needed service. They got right on it as soon as the part arrived and got it to me as soon as it was finished. part arrived and got it to me as soon as it was finished. More

by sanibeldeli Verified Customer Verified Customer

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