Christopher Robinson | Page 7

My wife wanted a new car for her birthday. We shopped the non-luxury car dealers in west and SW Houston area, comparing dealerships once we settled decided on two makes. After all that running We shopped the non-luxury car dealers in west and SW Houston area, comparing dealerships once we settled decided on two makes. After all that running around Shottenkirk was the top one of two places that impressed us. (The other was my wife's second choice on car make.) If you like Nissan save yourself the hassle and start here. Mehran ('Soldier') is the most knowledgeable sales person we encountered. Personality-wise there was only one other who came close. He patiently ran through the features of the car and even linked up my wife's phone connection and walked her through the options and set them for her. During the negotiations he shone again. We didn't get that typical car salesman vibe - this guy is hungry and thinking of his own pocket. Mehran is one of those people that you would invite next time a brisket is on the smoker. I feel comfortable with the dealership, too. The sales manager and his cohort had a casual friendly manner. The finance guy, same thing. Mehran introduced us to our service rep and the service area was darn near spotless. More

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Recently purchased a vehicle from Shotttenkirk Nissan in Katy. We’re extremely happy with our purchase. The staff/sales associates were professionals and made the entire experience enjoyable. Additionall Katy. We’re extremely happy with our purchase. The staff/sales associates were professionals and made the entire experience enjoyable. Additionally, we’ve been back a few times on small maintenance issues and Eric in the service area has been spectacular! More

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Well started off well with good communication and having everything worked before I got there. Then the communication stopped when I got home and the fuel tank was leaking. I sent a video and text to my sal everything worked before I got there. Then the communication stopped when I got home and the fuel tank was leaking. I sent a video and text to my sales guy and no response. I called to the dealership to speak to the sales manager and never received a call back. Being in the business for so long and knowing how communication is your number tool I would have thought a call or text would have happen but never did. I’ve already had the issue taking care of so no need to communicate anymore. More

by SEPTIC247 Verified Customer Verified Customer

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Service is always friendly and helpful. Salesmen are not pushy, they listen to what you want and help you find the perfect fit. Salesmen are not pushy, they listen to what you want and help you find the perfect fit. More

by CRYSTALJOY16 Verified Customer Verified Customer

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Thank yall so much! !! I’m very happy and very please with my purchase!!! You guys have never let me down, this is my 2nd purchase!! !! I’m very happy and very please with my purchase!!! You guys have never let me down, this is my 2nd purchase!! More

by BNPERRY_2007 Verified Customer Verified Customer

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Alex is very professional and helpful. Dealership is as also nice and staff are quick to assist. Only complaint I have is when it comes to finalizing the deal, numbers will significantly g Dealership is as also nice and staff are quick to assist. Only complaint I have is when it comes to finalizing the deal, numbers will significantly go up because of The add ons. If you don’t take those insurance offers, they will tell you that the APR you agreed on will not be used and a new higher interest will be applied unless you add the supposed to be optional warranties. More

by Cholo Verified Customer Verified Customer

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My car was hard to find in a dealer trade but these guys jumped through hoops to get it here. I was impressed. Very pleasant and courteous. Mehran and Marco worked really hard to get me what I wanted. jumped through hoops to get it here. I was impressed. Very pleasant and courteous. Mehran and Marco worked really hard to get me what I wanted. More

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Very welcoming employees all ready to serve and help out, even on a Friday afternoon at 5pm. even on a Friday afternoon at 5pm. More

by KSTEED7 Verified Customer Verified Customer

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Very professional and courteous. Provided an alternative to the vehicle we were interested in. Took a little longer than usual to finish the paperwork, but this may not have been t Provided an alternative to the vehicle we were interested in. Took a little longer than usual to finish the paperwork, but this may not have been the dealership's fault. More

by RONALD.HAINES Verified Customer Verified Customer

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All of the guys there made sure I was able to get in the truck I’ve been wanting for a while! Great place 10/10. truck I’ve been wanting for a while! Great place 10/10. More

by SAMSHANNON63 Verified Customer Verified Customer

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