Christopher Russell | Page 7

Grubbs is one of the best deal ships in the metroplex. One of the best service and sales team hands down I have ever dealt with! One of the best service and sales team hands down I have ever dealt with! More

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Grubbs Infinity never disappoints in the service department! They always give attention to all the details! Fast and efficient service and great communication from the service advisor! department! They always give attention to all the details! Fast and efficient service and great communication from the service advisor! More

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They make you feel like family and always do an excellent job!! I recommend Grubbs to all my friends and family. I have used Grubbs for year and will continue to. job!! I recommend Grubbs to all my friends and family. I have used Grubbs for year and will continue to. More

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Chris in the service department is simply amazing! He is considerate, kind, organized and just a great service advisor! We bought a car from your dealership last year and Chris was involved in making it per considerate, kind, organized and just a great service advisor! We bought a car from your dealership last year and Chris was involved in making it perfect for my wife. I did not forget him or your dealership. I brought my personal vehicle in for a detail and it was done beautifully. Listen, I own my business and know how important feedback is. The other team members working in service were also very polite and helpful. At check out, the receptionist was was excellent too. I am looking forward to buying or detailing another vehicle real soon! Great job everyone... Pass the word around! Sincerely, Doug Burack Legacy Moving Services Frisco, Texas More

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So far I’m very pleased with the service department and upper management at Grubbs Infinity. I feel like they back their product. The sales pitches can be a little too much. But after getting through al upper management at Grubbs Infinity. I feel like they back their product. The sales pitches can be a little too much. But after getting through all of that the experience keeps getting better and better. More

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Todd was very kind and professional. I also appreciated his follow up. Chris went above and beyond by installing minor parts personally after closing time. His gesture is the reason why I will now stick wi his follow up. Chris went above and beyond by installing minor parts personally after closing time. His gesture is the reason why I will now stick with this location. That was the epitome of customer service and I'm grateful for individuals like him that obviously love their jobs, industry and providing service that surprises and delights. Grubbs is lucky to have him representing the company. More

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Overall we rate the Dealership as “Good “ The customer service outside of Chris Russell, hasn’t been what we expected as a cash paying new customer three years ago. It took five months to receive an answe service outside of Chris Russell, hasn’t been what we expected as a cash paying new customer three years ago. It took five months to receive an answer regarding extending the expiration of our free oil oil changes. Service with a smile is limited. More

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Samantha and Chris in service are great! Friendly staff and nice lounge with Starbucks and fountain drinks. Great work on my QX80 and great job on my detail! and nice lounge with Starbucks and fountain drinks. Great work on my QX80 and great job on my detail! More

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The dealership is close to home and it's very easy to an appointment as needed. My Service Advisor on today was Manny. He was very helpful, provided updates throughout my appointment and clearly explained appointment as needed. My Service Advisor on today was Manny. He was very helpful, provided updates throughout my appointment and clearly explained feedback for maintenance needed. More

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Chris with Grubbs Infiniti today was my service advisor and he always give great customer service. He went over everything I had serviced today and the other things that needed attention. Great customer and he always give great customer service. He went over everything I had serviced today and the other things that needed attention. Great customer service!!! More

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