Christopher Russell | Page 8

I have been a Grubbs Infiniti customer for several years. My dealings with them have always been positive and the service advisors are some of the best service advisors in the industry. They are friendly, My dealings with them have always been positive and the service advisors are some of the best service advisors in the industry. They are friendly, courteous and listen to you problems and make sure everything gets addressed. When I pick up my vehicle I do not have any doubt that my car received the best care possible. I will be a customer for life as long as I am treated the same as I have been. More

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Excellent customer service. Honest, on time, followed up and explained everything that was done to the car. Great job!!! Will bring my car back for service here and explained everything that was done to the car. Great job!!! Will bring my car back for service here More

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Grubbs always does a fantastic job. Facility is clean and James was very helpful. Loaner was great. However, installation of an accessory should not cost more than the accessory itself. Car enthusiasts like James was very helpful. Loaner was great. However, installation of an accessory should not cost more than the accessory itself. Car enthusiasts like myself would be more willing to buy if the installation labor was not so expensive. More

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Yes! Chris and the team did a fabulous job of getting me in and out on time!!! I had a nail in my tire and an appointment in Flower Mound. They patched the hole and I was able to get to my appointment on ti in and out on time!!! I had a nail in my tire and an appointment in Flower Mound. They patched the hole and I was able to get to my appointment on time! High Ten 🙌 to everyone at Grubbs, thank you so much! More

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Everyone from Amanda in the BDC to Chris is the service department to Amber the cashier were extremely courteous, professional, and friendly. The customer waiting area is very comfortable. department to Amber the cashier were extremely courteous, professional, and friendly. The customer waiting area is very comfortable. More

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Not surprising, Grubbs has satisfied my needs once again. Thank you Christopher Russell for being an excellent advisor who always provides us with outstanding customer service. Thank you Christopher Russell for being an excellent advisor who always provides us with outstanding customer service. More

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Adolfo was amazing! He has good energy, positive, upbeat & very helpful. I would buy a car from him again, he made it easy & enjoyable. Showed me around the place & introduced me to everyone at the differen & very helpful. I would buy a car from him again, he made it easy & enjoyable. Showed me around the place & introduced me to everyone at the different departments. More

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Chris Russell is the best. Went in cause my truck had hail damage. And he took care of everything and kept me posted! Thanks U hail damage. And he took care of everything and kept me posted! Thanks U More

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Chris went above & beyond to make by two hour wait a positive one! Since having an appt it was not expected, so he happily set me up with a loaner so I could still make my other obligations & come back. positive one! Since having an appt it was not expected, so he happily set me up with a loaner so I could still make my other obligations & come back. He also kept me updated the entire time. I will always request Chris for my car appts! More

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Very happy with the customer service and automobile service they provide. Friendly, professional, knowledgeable and efficient. It doesn’t get better than Grubbs Infinity. I especially appreciate Chr service they provide. Friendly, professional, knowledgeable and efficient. It doesn’t get better than Grubbs Infinity. I especially appreciate Chris’s helpfulness in explaining what needed to be done and why. More

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