Christopher Walters | Page 10

I love coming to Mercedes a Beaverton they always treat me with the ultimate respect and trying to get my vehicle taken care of and explaining the situation thank you so much Christina CAPPOLA look forward me with the ultimate respect and trying to get my vehicle taken care of and explaining the situation thank you so much Christina CAPPOLA look forward to doing business with you thank you More

by CHRINTINACAPPOLA Verified Customer Verified Customer

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Excellent and thorough service! Clean and thorough throughout the entire process! The service department has always been very supportive and dependable! I always leave confident that they have s throughout the entire process! The service department has always been very supportive and dependable! I always leave confident that they have serviced everything and if they see something else they resolve that as well! More

by TLZSKI Verified Customer Verified Customer

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Great sales employee (Norm) and Chris in service department. Took a few days to get me in, but the follow up on the problem was worth the wait. department. Took a few days to get me in, but the follow up on the problem was worth the wait. More

by BRUCE_PARKS Verified Customer Verified Customer

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I dropped my C43 off for a 4 year B1 service and got a loaner. The drop off and loaner pick up were smooth, but I got almost no communication from the service department for days. I finally got my car bac loaner. The drop off and loaner pick up were smooth, but I got almost no communication from the service department for days. I finally got my car back 4 days later and everything went fine, but occasional updates would have been appreciated. More

by SantaFeOwner Verified Customer Verified Customer

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I'm a senior citizen.I brought our 2007 E350 for service for a Schedule 'C' service that the car computerized reminder displayed with an odometer reading of 23,030. The service adviser said we needed to do for a Schedule 'C' service that the car computerized reminder displayed with an odometer reading of 23,030. The service adviser said we needed to do Schedule B instead. I was fine with it knowing that the original estimate for the servi9ce was $670.00. I needed a loaner so they set me up with a 2021 GLB 250. The staff took a video of the outsi9de of the loaner car using her cell phone and handed me the keys. No comment, instructions or whatever. Remember I am a Senior Citzen and my car is a model 2007 E350. When I got inside the car, It took me 5 minutes to acquaint myself with the computer display. The shift displayed R-N-D with a P to the right of the 'N'. I was looking for the emergency brake but could not find or determine how to disengage it. Finally, I figured out how to work the shift lever. UNFORTUNATELY, I instinctively shifted forward not notici9ng it was set to R-(reverse) and lightly stepped on the accelerator. Luckily, I was careful enough to go very slow, BUT when I felt the rear bumper hit something, I stepped on the brake after realizing my mistake. The bump was so soft I did not bother to go down and check the rear bumper. When I got home, I checked it and saw a small dent which I thought was just a rivet. When I returned the loaner, tone of the service advisor would not allow me to leave without filing a claim with my insurance. I was able to get a claim number and found I had a collision deductible of $250. So along with the cost of the service of $745, this one visit to this dealership cost me almost $1,000. Tell me If I'll ever have this place service my car. May I suggest that before you let any driver get into a loaner, spend the time to show how the NEW model car works! More

by GESALAMANCA Verified Customer Verified Customer

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Walters does a great job and has good people like MaxI Walters does a great job and has good people like Max I have been a client many many years always treated very very well B3 Walters does a great job and has good people like Max I have been a client many many years always treated very very well B3 More

by wmjjones3 Verified Customer Verified Customer

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I’m very pleased with the dealership but I called weeks in advance to reserve an suv so I could drive it for a few hours abs when I got there it was a sedan. Granted, cars are hard to come by but if they in advance to reserve an suv so I could drive it for a few hours abs when I got there it was a sedan. Granted, cars are hard to come by but if they would have let me know ahead of time my husband wouldn’t have scheduled time to drive with me. More

by SMBROWNING Verified Customer Verified Customer

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Great service you would expect from a luxury car dealer. Rebecca has a great personality, much like my own. The refreshments are always great too. Rebecca has a great personality, much like my own. The refreshments are always great too. More

by JEFFJULL66 Verified Customer Verified Customer

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Seamless scheduling. Easy check in. Was on time and Lyft service was convenient. Been going to this center since my c class and the care for my AMG is special. service was convenient. Been going to this center since my c class and the care for my AMG is special. More

by CAMERON.LEE15 Verified Customer Verified Customer

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Great service from Max C, Chris W., Joe B, and Kevin L. Parts were ordered quickly, and service was timely and with good craftsmanship. Kevin taught me a new trick with MBUX which is always fun to learn. Parts were ordered quickly, and service was timely and with good craftsmanship. Kevin taught me a new trick with MBUX which is always fun to learn. More

by MORINERICK Verified Customer Verified Customer

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