Christopher Watson

Kevin Fernandez did a very good job with greeting and maintenance and making sure everything went smooth. maintenance and making sure everything went smooth. More

by JACKY.RIVERO Verified Customer Verified Customer

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Dropped my car at 950 for a 1015 appt. Was tild there were at least 20 people before me and i'd be lucky if it was looked at by 5. No updates. Received a tezt at 450 to say rhey couldnt fi Was tild there were at least 20 people before me and i'd be lucky if it was looked at by 5. No updates. Received a tezt at 450 to say rhey couldnt find a problem and ro pixk it up by 530. Poor customer service by Kevin Watkins. The nezt am i picked it up amd spoke to Chris Watson. There was no update in the system and Kevin was out of the office. Have dealt with Chris before and he's great hands on. Customer service is not the same as the old Hollywood Kia. After dealing with them for over 20 years and purchasing, leasing and trading over 16 vehicles, it definately needs improvement. More

by SHEILAB954 Verified Customer Verified Customer

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I was very fortunate to be greeted with respect, patience, and a bit of humor from my service rep. patience, and a bit of humor from my service rep. More

by poonka12 Verified Customer Verified Customer

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Took almost 5 hours to complete repair told I was only 2 1/2 hours 1/2 hours More

by ROLANDO55631 Verified Customer Verified Customer

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Christopher went above and beyond to get my car repaired. Despite some issues with my insurance company’s claims department, he took the initiative to make the necessary calls and ensured everything was reso Despite some issues with my insurance company’s claims department, he took the initiative to make the necessary calls and ensured everything was resolved quickly so the repairs could move forward. He kept me informed every step of the way with timely updates and clear communication. I’m extremely satisfied with the service I received at Hollywood Kia, thanks to Christopher Watson’s dedication and professionalism. More

by caringheart143 Verified Customer Verified Customer

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I had an amazing experience at Hollywood Kia! I drove 4 hours to pick up my car, and I can confidently say it was absolutely worth the trip. From start to finish, the customer service was excepti I drove 4 hours to pick up my car, and I can confidently say it was absolutely worth the trip. From start to finish, the customer service was exceptional—the staff was professional, welcoming, and went above and beyond to make the process smooth and stress-free. They were transparent, efficient, and made sure I was completely comfortable with my purchase. It’s rare to find a dealership that truly values their customers like this one does. More

by Sksian85 Verified Customer Verified Customer

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Poor costumer service, rushed, no explanation, attended while he was eating, rude. Will probably change to different Kia location for next services while he was eating, rude. Will probably change to different Kia location for next services More

by Abiwo Verified Customer Verified Customer

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Every time I come to Hollywood’s I am always happy with the experience. The whole team is always very friendly and helpful the experience. The whole team is always very friendly and helpful More

by Shunt629 Verified Customer Verified Customer

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not very fair when it comes to pricing, online it says a certain price then in person its much higher. Not fair to customers that book the appointments online with the prices then come in to pay for the ser certain price then in person its much higher. Not fair to customers that book the appointments online with the prices then come in to pay for the service and it’s much higher… Do better. No Need to hear excuses of the place being bought out months ago and the prices online not being updated!!! Take care of your customers More

by Pierre Verified Customer Verified Customer

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Always great service. Usually can get appointments when needed. Although every time I go my settings are changed and tires are sometimes over flated. Usually can get appointments when needed. Although every time I go my settings are changed and tires are sometimes over flated. More

by SHARONCLAR Verified Customer Verified Customer

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