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Victor Llano
Victor Llano at Hollywood Kia

Victor Llano

Service Manager

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

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4.6
176 Reviews

Dealership Experience

1 yr, 1 mo

Languages Spoken

English English

Spanish Spanish

4.6

176 Reviews

Write a Review

176 Reviews of Victor Llano

August 24, 2026

Dealership Rating
Employee Rating

The service was excellent in every way from when I walked in to when I drove away More

by VICTORMIAMI4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: yanisbel leal

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Aug 24, 2026

Hollywood Kia responded

Your comment about the top-notch service on your Kia Seltos from check-in to driving away highlights our team’s dedication. Hearing that every step met your expectations means a lot to our service department.

August 23, 2026

Dealership Rating
Employee Rating

Quick efficient work, even tho I was late to my appointment they made it work and was out within the hour, Richard Romano has a excellent customer service and will ask for him to help me in future More

by QFERNANDO75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Romano 5 stars

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Aug 23, 2026

Hollywood Kia responded

Your note about us accommodating your late arrival and completing the service on your Kia K5 within an hour underscores how much we value your time. Hearing that you found our customer service excellent means a lot to our service department. Victor looks forward to assisting you at your next appointment.

August 16, 2026

Dealership Rating
Employee Rating

Adrián Pénate was a great help very profesional Took care of the car problem , I am very satisfied More

by LMSUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrián Pénate

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Aug 16, 2026

Hollywood Kia responded

We’re glad your service experience with your Kia Telluride was handled professionally and efficiently. Your five-star rating and kind feedback mean a great deal to our service department. Please let us know if your Telluride needs anything else in the future.

August 11, 2026

Dealership Rating
Employee Rating

The mechanics do lousy job all the time. Always something left undone or incomplete, parts left loose, never reset maintenance alarm. Always something. More

by MIAUTOMATION
Recommend Dealer
No

Other Employees Tagged: Victor Llano

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Aug 12, 2026

Hollywood Kia responded

Thank you for bringing this to our attention. We understand your frustration and take your concerns regarding the quality and completion of our service work seriously. We will address these concerns with our service team and reinforce the importance of completing all repairs properly, securing all components, and resetting maintenance reminders before the vehicle is returned. We appreciate your feedback and the opportunity to improve.

July 31, 2026

Dealership Rating
Employee Rating

Somewhat far from home, but easy to get to, nice staff, good advice, quick service More

by james_cioffi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 31, 2026

Hollywood Kia responded

Thank you for your kind review! It's wonderful to hear that you found our team friendly, our advice helpful, and our service quick. We truly appreciate you making the trip to see us and look forward to serving you again!

July 29, 2026

Dealership Rating
Employee Rating

The service agent Adrian was very professional and courteous and explained the worked that needed to be accomplished in will definitely return here. More

by martin.coronado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 29, 2026

Hollywood Kia responded

Thank you for your wonderful review! We're delighted to hear that Adrian provided you with professional and courteous service. We truly appreciate your trust and look forward to welcoming you back for your future service needs!

June 29, 2026

Dealership Rating
Employee Rating

This location provided excellent, efficient service for my car. Scheduling was easy. Would come back. More

by LFASOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 29, 2026

Hollywood Kia responded

Thank you for sharing your experience. We’re glad Victor and our service team made scheduling easy and delivered prompt care for your Kia. We look forward to your next visit.

June 28, 2026

Dealership Rating
Employee Rating

Buen servicio,amabilidad y profesionalismo en especial del represented Ramirez siempre muy gentil y profesional estoy siempre muy satisfecho Ramon Suarez. More

by RAMONSUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramirez

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Jun 28, 2026

Hollywood Kia responded

We appreciate you trusting our service team with your Kia. It’s wonderful to know Victor delivered courteous and professional care. Thank you for your continued satisfaction and we look forward to assisting you again.

June 26, 2026

Dealership Rating
Employee Rating

Hollywood Kia, great service and friendly agent. Comfort waiting room. Keep up the great work. More

by julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 26, 2026

Hollywood Kia responded

Thank you for the five-star review and for highlighting our friendly service and comfortable waiting area. Victor is delighted to have assisted you during your Kia service. We look forward to assisting you again.

June 13, 2026

Dealership Rating
Employee Rating

Excellent prise in charge by Felipe Gonzalez! Warm full welcoming words from a beautiful usher woman. Then an Excellency in the Professionalism of my agent all along the process. Till the end. More

by charlyzotobre96ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Gonzalez

Print
Jun 13, 2026

Hollywood Kia responded

We’re glad to know our staff provided a welcoming atmosphere and professional care at every step. We’re pleased the service on your Kia met your expectations from start to finish. Thank you for sharing your feedback with us.

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