This location provided excellent, efficient service for
my car. Scheduling was easy. Would come back.
my car. Scheduling was easy. Would come back.
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by LFASOLO
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Hollywood Kia responded
Thank you for sharing your experience. We’re glad Victor and our service team made scheduling easy and delivered prompt care for your Kia. We look forward to your next visit.
Buen servicio,amabilidad y profesionalismo en especial
del represented Ramirez siempre muy gentil y profesional estoy siempre muy satisfecho Ramon Suarez.
del represented Ramirez siempre muy gentil y profesional estoy siempre muy satisfecho Ramon Suarez.
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by RAMONSUAREZ
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ramirez
Jun 28, 2026 -
Hollywood Kia responded
We appreciate you trusting our service team with your Kia. It’s wonderful to know Victor delivered courteous and professional care. Thank you for your continued satisfaction and we look forward to assisting you again.
Hollywood Kia, great service and friendly agent.
Comfort waiting room. Keep up the great work.
Comfort waiting room. Keep up the great work.
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by julia
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
Hollywood Kia responded
Thank you for the five-star review and for highlighting our friendly service and comfortable waiting area. Victor is delighted to have assisted you during your Kia service. We look forward to assisting you again.
Excellent prise in charge by Felipe Gonzalez!
Warm full welcoming words from a beautiful usher woman. Then an Excellency in the Professionalism of my agent all along the process. Till the end.
Warm full welcoming words from a beautiful usher woman. Then an Excellency in the Professionalism of my agent all along the process. Till the end.
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by charlyzotobre96ch
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Felipe Gonzalez
Jun 13, 2026 -
Hollywood Kia responded
We’re glad to know our staff provided a welcoming atmosphere and professional care at every step. We’re pleased the service on your Kia met your expectations from start to finish. Thank you for sharing your feedback with us.
Excelente Servicio Aurora Gracias , siempre voy ha llevar
mi auto para servicio . Muchas gracias de nuevo.
mi auto para servicio . Muchas gracias de nuevo.
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by S_shantal
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ryan Hall
, Aurora Vargas
Jun 12, 2026 -
Hollywood Kia responded
Thank you for choosing us to service your Kia. It’s wonderful to know we’ve earned your trust and that you return time after time. We look forward to assisting you again.
Great customer service, always kept me updated on the
progress. They always do a complete inspection of the car and advise me of potential future maintenance issues.
progress. They always do a complete inspection of the car and advise me of potential future maintenance issues.
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by demarco41
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Luiz
Jun 11, 2026 -
Hollywood Kia responded
Thank you for sharing your experience with your Kia Soul service. Victor is glad our detailed inspections and maintenance recommendations were helpful. We look forward to assisting you again in the future.
Took $83,355.
74 via fed wire on 6/4/26 as payment in full for a used car with delivery approx. 45 mins away from dealership.
The car was never delivered or was
74 via fed wire on 6/4/26 as payment in full for a used car with delivery approx. 45 mins away from dealership.
The car was never delivered or was never released from the previous owner. As of today, 6/0/26, the physical car sits in the new paying customer’s driveway without access or owner level control (which remains in the previous owners possession). The car does not start. The car does not function. Hollywood KIA reps have been continuously made aware of the issue repeatedly and exhaustively on a rolling daily basis. On 6/8/26, after days of exhaustive written and record notice of the defect (and outstanding delivery/performance issues) MANAGEMENT staff at Hollywood Kia attempts to lock the bad faith from unwinding. As is evident in the digital contract fingerprints: E-SIGNED RENNER TOLEDO on 2026-06-08 15:56:43 GMT MGR.
[many docs e-signed]
E-SIGNED RENNER TOLEDO on 2026-06-08 15:57:49 GMT MGR.
was the digital stamp on the last signature.
This looks worse than bad faith. Federally insured banking institutions were involved. Significant monies moved interstate.
Hollywood KIA staff have expressly acknowledged that the access defect was known before delivery.
They knew they the car they were delivering was a lemon and they did it anyways. Worse, Hollywood Kia admitted it in writing. The issue was not just the usual scams, such as swapping out the tires for bald ones and accepting $500 off books cash in lieu of the $3000 warranty that was being leveraged (a day after payment in full and no delivery) as a vehicle delivery hostage mechanism (they also did both of those things). The issue is that today is that Hollywood Kia seems to have engaged in an organized scheme to defraud and made federal banking institutions a party to same.
For anyone who wants to see: text me, I’m an open book. I’ll send you all the docs, screenshots, recordings, emails, texts, etc etc etc.
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by 44758 AUTO TRUST
Verified Customer
Verified Customer
Other Employees Tagged:
Liz Hernandez,
Carlos Azahares,
Daniel Salazar,
Oriel Kennion,
Ryan Hall,
Carlos Salazar,
Jose Sanchez,
Dani Bello
, RENNER TOLEDO, “Johnathan” (used car buyer), TOLEDO ZARRAGOI
Jun 17, 2026 -
Hollywood Kia responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
good service and attention.
deep revision of my car. All was in accordance of what we have talked before.
deep revision of my car. All was in accordance of what we have talked before.
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by adonalisio
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2026 -
Hollywood Kia responded
It’s wonderful to hear that Victor and our team provided attentive service and a thorough inspection of your Kia Niro that matched our discussion. We’re glad the deep revision met your expectations. Please let us know if there’s anything else we can help you with.
Fast service and communication is excellent.
Also they washed my dirt car at no chatge
Also they washed my dirt car at no chatge
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by ericka.espinal
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Hollywood Kia responded
It’s great to hear that our team delivered prompt service and kept you well informed during your Kia Sorento visit. We’re glad the complimentary wash left your vehicle looking its best. Thanks for choosing us, and we look forward to helping with your next maintenance visit.
Was quick and no issues.
The team were helpful. I will recommend this location with friends and family
The team were helpful. I will recommend this location with friends and family
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by JERMAINE.ENGLISH
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2026 -
Hollywood Kia responded
Thank you for noting how quickly we took care of your Toyota Venza and for recognizing our helpful team. Your recommendation to friends and family means a lot, and we look forward to assisting you again.