Victor Llano
Victor Llano at Hollywood Kia

Victor Llano

Service Manager

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

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4.6
192 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

Spanish Spanish

4.6

192 Reviews

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192 Reviews of Victor Llano

October 29, 2026

Dealership Rating
Employee Rating

GREAT SERVICE, GREAT SERVICE DEPT TEAM, EXCELLENT COMMUNICATION,THANK YOU FOR EVERYTHING!!! SEE YOU NEXT TIME! More

by jeanw0
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2026

Hollywood Kia responded

We’re happy our service team kept you well informed during your Kia Sportage’s visit. Thank you for your kind words, and we look forward to seeing you next time!

October 28, 2026

Dealership Rating
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I had an excellent experience with the Kia service team! Everyone was courteous, professional, and warm, showing genuine empathy and care. Their technical expertise gave me confidence in the service my vehi More

by Asentwah
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Victor Llano, Mr.Fifi, Lebert Cole & Adrian Penate

Oct 28, 2026

Hollywood Kia responded

We're delighted that your first service visit for your Kia Telluride Hybrid left you feeling appreciated and confident in our team's technical skills. Your recognition of the kindness and personal care behind that service means a great deal to us.

October 22, 2026

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Service was quick and efficient. My service provider/ guy manny was very proactive on keeping me updated throughout getting service completed. More

by Yureka
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Cooley, Manuel Puyoza , Manny

Oct 22, 2026

Hollywood Kia responded

Your note about proactive updates highlights how we prioritize clear communication during service visits. Knowing the quick, efficient work on your Kia K5 met your expectations is rewarding, and hearing our service advisor kept you informed means a lot to our team.

October 21, 2026

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Very nice and made sure I had a great first service. I had no issue More

by LSOIVILIEN
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2026

Hollywood Kia responded

Thank you for trusting us with your first Kia Carnival service. It’s rewarding to know everything went smoothly and without issue.

October 16, 2026

Dealership Rating
Employee Rating

Jason Raffo is an amazing Service Advisor. He saved me thousands of dollars in repairs by working with Kia to replace a recalled engine. I was so worried about how I was going to get to work a More

by TB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Raffo

Oct 16, 2026

Hollywood Kia responded

Knowing that the recalled engine replacement saved you thousands means a lot to our service team. We’re pleased we could work with Kia to replace the engine on your Sorento and keep you on the road without missing a day of work.

October 05, 2026

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I want to say thank you to Brandon for helping me servicing my car very nice and friendly person. I will definitely come back to the Kia place just because of Brandon very respectful person nice and More

by Keishagayle12
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2026

Hollywood Kia responded

Courteous welcomes and attentive care are at the heart of our service department. Hearing that you felt respected and well cared for means a lot to us. We look forward to assisting you again with servicing your Sportage.

October 05, 2026

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Aurora was very nice as well as efficient, communicated well with me about part delivery and appointment time for installation. The part was installed within an hr as they had prepared me for in advance. T More

by bryanna57
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2026

Hollywood Kia responded

Your note about our clear communication on part delivery and appointment timing is much appreciated. Knowing that our technician completed the installation on your Chrysler Pacifica within an hour as expected is rewarding. Your kind words about our team’s efficiency and expertise mean a great deal to us.

October 02, 2026

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Your service was good except for having to wait over a month for the parts, but once it got there it’s fair to say that the car was fixed pretty fast. I would recommend Kia each and every time. More

by maydacampo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Hollywood Kia responded

Thank you for your kind recommendation and feedback. We apologize for the delay in receiving the parts and appreciate your patience throughout the process. We're glad we could complete the repair quickly once the parts arrived, and we truly value your support.

September 17, 2026

Dealership Rating
Employee Rating

Great service department. Marcos Calpin the service advisor was excellent!!! Marcos went above and beyond to be sure everything with my vehicle was taken care.of. He is very More

by Camille
Recommend Dealer
Yes

Other Employees Tagged: Marcos Capin

Sep 17, 2026

Hollywood Kia responded

Hearing that our advisor went above and beyond for your Kia Soul means a lot to our service team. We’re pleased you found our department professional and look forward to caring for your vehicle again.

September 17, 2026

Dealership Rating
Employee Rating

I had a great experience at Hollywood Kia! The service was excellent from start to finish. Everyone was friendly, professional, and very helpful, and they made sure everything was taken care o More

by gyppoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian

Sep 17, 2026

Hollywood Kia responded

Knowing the service on your Kia K5 felt smooth and efficient is rewarding for us. Hearing that our staff was accommodating and attentive throughout your visit means a lot. We appreciate your recommendation to others.

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