Christopher Williams

Need more loan car service great company for years more loan cars should be available. Especially in an emergency. Hope for change soon more loan cars should be available. Especially in an emergency. Hope for change soon More

by drgeefoster Verified Customer Verified Customer

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Good service, chris Williams is always helpfull. good loaners are reasobly available for other than routine service. good loaners are reasobly available for other than routine service. More

by DRDRAI Verified Customer Verified Customer

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The dealer employees are very friendly they treat me very good and explain every day about my car. good and explain every day about my car. More

by JOAQUIM5258 Verified Customer Verified Customer

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We been servicing our leases at this site. It’s always a pleasant experience working with Chris. Thank you, team! It’s always a pleasant experience working with Chris. Thank you, team! More

by mirzamaliks Verified Customer Verified Customer

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I have to bring my car in multiple times for the same issue. In my first visit, I scheduled a loaner car just for me to get there with no car waiting for me. Instead I had to go to enterprise. When I was issue. In my first visit, I scheduled a loaner car just for me to get there with no car waiting for me. Instead I had to go to enterprise. When I was informed my car was ready to be picked up, I was able to see the ambient light situation was not fixed just by looking at. I also had to call 3 times to get a yes or no answer to ask whether my car was fixed or not, just to not be called back and it not being fixed. In my most recent visit, I brought my car in and was told the problem was fixed, just for me to go in see it wasn't within a minute of them pulling it up. All it took was a light tap on the car to figure out the issue was not fixed. It takes me at least 2 visits to get anything fixed. I also said something about a squeaking from the engine only on a cold start and they called me a couple hours later telling me the car was ready, where they had no chance for a cold start. It feels like there is no communication and no reasonable investigation that the car was ever fixed before calling me to pick it up. It also feels like they are trying to fix it as quick as possible rather than with quality More

by kpatel062101 Verified Customer Verified Customer

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They run the service group very professionally. I have been a client for over 30 years I have been a client for over 30 years More

by TONY199798 Verified Customer Verified Customer

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The service is alway professional and very efficient the tech rep is in touch with any updates and changes tech rep is in touch with any updates and changes More

by mhcabibbo Verified Customer Verified Customer

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Rallye BMW has a large selection of vehicles to choose from, not great finance offer for pre own vehicles. from, not great finance offer for pre own vehicles. More

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Seems professional, but not true Every time tells me different things. Never fix the real problems, the BREAK problem. Tell me all X7 has same problems while I have insurance. 'No need to change breaks different things. Never fix the real problems, the BREAK problem. Tell me all X7 has same problems while I have insurance. 'No need to change breaks pad or anything, when it's necessary, light or message will go on. After I spoke to BMW customer service, they asked to get details from the dealer, then they will escalate to high level. At that moment HE told me the only time light or message display is when break is cut. I must change tires, brake pad and rotor, PROBABLY break nosise will go away.' I am having very very bad experience with them More

by WANG.DTK Verified Customer Verified Customer

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I had a great experience at bmw rally! The service team is thorough in explaining their processes and documenting what they do! Thanks!! The service team is thorough in explaining their processes and documenting what they do! Thanks!! More

by debroc33 Verified Customer Verified Customer

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