"Brought car in due to an electrical recall . Picked it..."
Brought car in due to an electrical recall . Picked it up and a day later noticed a very loud noise emanating not from the replaced part, but from the area that part powered. Was told the repairs would be ~$250. Rallye claimed they didn't touch that noisy end-component and I have no reason not to believe that and that the noise was coming from some leaves that became settled within that part of the car. But I suggested (from some google research), that what likely caused the excess noise was a change in the speed of rotation of a part in the area in question. There was no excess noise before the recall repair. They agreed that a recall should not be returned with a new problem and graciously waived the charge. Thanks to Bret Hines for advocating in my behalf.
"Sharonda James was a pleasure to work with. She was an..."
Sharonda James was a pleasure to work with. She was an exceptionally beautiful professional woman. Sharonda presented me with various financial options for my purchase. She took time to ensure I understood everything. The entire process was seamless and painless. It was clear that Sharonda was truly knowledgeable and she clearly exceeded my expectations.
I was incredibly pleased and will recommend Sharonda (and Robert Wachsman) to family and friends.
"Robert was such a pleasure to work with (remotely). He..."
Robert was such a pleasure to work with (remotely). He pays attention to detail and he takes the time to listen to what I was looking for in a new BMW. Robert provided me with the (exact) options that suited my needs. He was patient, not pushy and I never felt rushed or pressured to make a purchase.
My interaction with Rallye BMW was customer focused and transparent. My final price was exactly as initially discussed with Robert (no additional hidden costs). The business manager, Sharonda was very professional, clear, and concise.
My entire experience with Rallye exceeded my expectations, from the front desk, to sales, finance, and the BMW genius; everyone went above and beyond to ensure a pleasant experience.
I have highly recommended Rallye (Robert) and I am genuinely happy with my 2021 BMW x7. Thanks