Christy Buttice

Christy was super friendly. I was on my way up to another dealership from Salem and the sales/customer service was relentless with texts and phone calls. I told Taylor Diaz in c I was on my way up to another dealership from Salem and the sales/customer service was relentless with texts and phone calls. I told Taylor Diaz in customer service that I already had a car in mind and heading there at the moment. I felt pressured to get her off the phone while driving so I decided to visit Wilsonville Toyota on my way. When I got there, I was to ask for Josh, but I ended up with Christy. She was very nice and I explained the situation and what I have already negotiated with the other dealership. She explained their way of doing the car purchasing experience and so I decided to stay and test drive the same car that I plan to get at the other dealership. When I decided I was going to purchase the car from Wilsonville Toyota, the only thing that I wish Christy would have explained was the breakdown, instead of just showing me what my payments would be, of the extra cost that were slid in to the initial offer. Until I started questioning what each of those extra $8000 was I realize they were optional. So I had her removed those options (except the extended Toyota care) to let me know what the final cost is. Also, she failed to tell me what my trade-in was until I asked. Another issue I had was that I was already pre-approved with a credit union and showed them my pre-approval email that I received from my financial institution. After we have negotiated the final price (optional add-ons) and waiting to sign documents, I felt like I sat there for a long while (time to clean out my car, Christy moving new cars in and out of the showroom, and sat there on my phone for additional 30+minutes) before she came back and stated that my credit union was on the CUDL program but they rejected the paperwork. Called them and found out they were not on the program and went a different route. all in all the process was OK. Total time was from 1pm-5pm. Will I go back? probably yes but hopefully not for a very long with the plans on keeping this car for a long time. If you do end up getting any optional/extended coverage (you have xxx amount of days to remove) and decide to remove it, be prepared for no responses or the standard response from customer service (Taylor) of “we are looking in to it” and then no response. Otherwise great job! More

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I had a very pleasant experience buying a new Toyota. Christy is very friendly and knowledgeable on the Toyota brand. She listened to what i was looking for in my next new vehicle and got me into a new T Christy is very friendly and knowledgeable on the Toyota brand. She listened to what i was looking for in my next new vehicle and got me into a new Tacoma. This is our 5th SUV from Wilsonville Toyota since 2015 and will continue to purchase from them in the future. Again Christy was the best and would recommend her to anyone buying a new car from Wilsonville Toyota. More

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I felt that Christy could be more knowledgeable with the product and if there is a stop sale on any vehicle to let the consumer know before finalizing the purchase. I called her a couple times after my purc product and if there is a stop sale on any vehicle to let the consumer know before finalizing the purchase. I called her a couple times after my purchase and left a message to call me back and one of the times I never heard back from her. Maybe she never received the message. When I took the truck in to the service department nobody was very helpful and acted as though I was just bothering them. I love the truck and hate to leave a bad review but I just want be honest. I’ve heard some good things about the dealership. Maybe every one was just having a bad day when I was there. More

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Cole was able zero in on exactly the car we needed with the price and accessories we wanted. Our second car from Wilsonville Toyota was as quick and straightforward as the first. the price and accessories we wanted. Our second car from Wilsonville Toyota was as quick and straightforward as the first. More

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Cole led us to the used car we wanted, laid out our options and helped us with accessories. It was the most straightforward car purchase experience. options and helped us with accessories. It was the most straightforward car purchase experience. More

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Wilsonville Toyota is the best! They really listen to what you want and need, and do what they can to deliver the best options possible. Having bought two cars from them, and when t They really listen to what you want and need, and do what they can to deliver the best options possible. Having bought two cars from them, and when they say “No Bull” that is exactly what you get. I highly recommend. Their service department is also great. More

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Ordered parts. Never received communication that they were delivered. Parts installed a month after purchase. Never received communication that they were delivered. Parts installed a month after purchase. More

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Christy was amazing! She made buying a car a painless and enjoyable experience. Would recommend her to anyone buying a car! She made buying a car a painless and enjoyable experience. Would recommend her to anyone buying a car! More

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Christy Buttice is absolutely amazing! I wish I could give her 10 stars. I have worked with her for many years (leasing my beloved Toyota Rav4's every 3 years) and Christy makes everything I wish I could give her 10 stars. I have worked with her for many years (leasing my beloved Toyota Rav4's every 3 years) and Christy makes everything so easy. The best concierge customer service! Her experience matters and I am grateful. Five stars for the manager Josh Von Ruden. Thank you for being the best dealership in OR Wilsonville Toyota! More

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Good people, better cars, wilsonville toyota. They treated me with respect and have a good knowledge about their cars They treated me with respect and have a good knowledge about their cars More

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