Chrys Kenney
Chrys Kenney at Volkswagen of Nanuet
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Chrys Kenney | Page 2

Service Advisor

Volkswagen of Nanuet

6 Hutton Ave
Nanuet, NY 10954

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4.2
26 Reviews

Industry Experience

20 yrs, 4 mos

Languages Spoken

English English

4.2

26 Reviews

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26 Reviews of Chrys Kenney

November 18, 2023

Dealership Rating
Employee Rating

Prompt response to all inquiries. Followed through on all inquiries. Bought a beautiful used car at competitive price More

by Gerb2000
Recommend Dealer
Yes
Nov 20, 2023

Volkswagen of Nanuet responded

We're glad to know you had a positive experience with us at Volkswagen of Nanuet! We strive for prompt responses and competitive pricing. Enjoy your new car, and thank you for the review!

November 02, 2023

Dealership Rating
Employee Rating

Friendly, very customer oriented . ,they have express service which takes about an hour, which saves the loaner car More

by Pizzanovanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sterling Mckenzie , Andrew Luquis

Nov 02, 2023

Volkswagen of Nanuet responded

We're glad to know you found our team at Volkswagen of Nanuet friendly and customer-oriented. We always aim for efficient service, so it's great that the express option worked well for you!

October 25, 2023

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I feel like a family, everyone was so nice and so friendly I get whatever I needed. More

by Hespinosa2000
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sterling Mckenzie

Oct 25, 2023

Volkswagen of Nanuet responded

Thank you for choosing Volkswagen of Nanuet, we appreciate your positive feedback! It makes our day to get reviews like this from happy customers!

October 17, 2023

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I almost never type 15 words for most reviews, but this dealer has excellent service. More

by nolan0122
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2023

Volkswagen of Nanuet responded

We are grateful for your review. Thank you from all of us at Volkswagen of Nanuet!

September 15, 2023

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Chrys has an amazing personality plus very professional. I am very satisfied with the service. More

by michellemorrison969
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2023

Volkswagen of Nanuet responded

Michelle, thank you for sharing your kind words for Chrys! We are happy to hear you are satisfied with the service you receive from the Volkswagen of Nanuet team. See you next time!

September 10, 2023

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Employee Rating

Service Advisor Chrys was awesome and understanding. Service department said 2 computers were bad for total repair of $4,000. Neighborhood mechanic found it was just ground problem and blown fuses. They More

by Kevin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Sterling Mckenzie , Andrew Luquis

Sep 11, 2023

Volkswagen of Nanuet responded

Kevin - Despite Chrys' efforts, we are sorry to hear that you did not feel our service recommendations were adequate. It is our goal to keep our pricing fair and reflective of our team's top-tier workmanship and it's disappointing that we left a different impression. If you're open to it, we would like the opportunity to address your concerns directly. Please reach out to our Customer Care team at CustomerCare@VWNanuet.com to continue this conversation. Thank you.

September 01, 2023

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They gave me the best service I have ever had. They are very professional and very respectful, I will recommend them to anyone that I know. Let me say thanks to them again. Nice people and nice te More

by Mushimire
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sterling Mckenzie , Andrew Luquis

Sep 05, 2023

Volkswagen of Nanuet responded

Qe're delighted to know you had a positive experience with our team at Volkswagen of Nanuet. Thanks for your recommendation and kind words!

August 17, 2023

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Employee Rating

Very pleased with the work they've done on my car. The was done in timely manner and they said it would be done it was done. More

by joe
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Volkswagen of Nanuet responded

Joe, we're glad to know you had a positive experience with our team at Volkswagen of Nanuet. We always aim for efficient and reliable service! Thanks for your review.

Aug 17, 2023

joe responded

My wife loves the car and we thank you

August 16, 2023

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Employee Rating

Prompt polite efficient kind, clean facility, good coffee, Chris explain to me correctly and deliver the car back in order More

by Andreagtof1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 16, 2023

Volkswagen of Nanuet responded

Andrea, we're delighted to know that you had a positive experience with Chris and our team at Volkswagen of Nanuet. We appreciate your kind words about the service and facilities!

August 13, 2023

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Employee Rating

The service team is terrible! ! They do not care about your ongoing issues with your new car. The tires have been losing air. When I brought it in, they assured me they checked eac More

by pitstop2186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leslie Rodriguez, Sterling Mckenzie, Axel Alvarez, Dawn Dennis , Frank Acosta, Josh Cruz, Andrew Luquis

Aug 14, 2023

Volkswagen of Nanuet responded

I'm very sorry to read about your ongoing tire issue. Our goal is to provide efficient, swift service, and I sincerely apologize that we've missed the mark here. I'd appreciate the opportunity to discuss this feedback further with you and address your concerns. Please consider reaching out to me directly when time permits. Thank you, Fred Eldik - General Manager - (845) 285-3400

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