Chuck Austin | Page 7

Chuck Austin is an amazing man. Chuck worked hard to make sure we were satisfied. Great dealership to work with. make sure we were satisfied. Great dealership to work with. More

by JEFFNAPPANEECHAMBER Verified Customer Verified Customer

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Chuck Austin was great in getting the details and delivery of my car smoothly worked out as fast as possible. I had my car within 48 hours, thanks to the team and the fast responsiveness. delivery of my car smoothly worked out as fast as possible. I had my car within 48 hours, thanks to the team and the fast responsiveness. More

by ESTHER Verified Customer Verified Customer

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I really appreciate the ability to buy online and have the car delivered, as I live in Terre Haute. However I would have preferred a car that did not stink like cigarettes. the car delivered, as I live in Terre Haute. However I would have preferred a car that did not stink like cigarettes. More

by MONROE0719 Verified Customer Verified Customer

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Toyota really took care of us this time around. Previous vehicle ran into service issues while still under payment, they got us into a brand new car with practically the same payment. Glad we chose to go th vehicle ran into service issues while still under payment, they got us into a brand new car with practically the same payment. Glad we chose to go through with it! More

by BagsMD Verified Customer Verified Customer

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We purchased a brand new 2021 Highlander from Chuck at Bob Rohrman Toyota in March of 2021. We set everything up over the phone and emails as I knew exactly what I wanted. Chuck kindly drove the car 2 hou Bob Rohrman Toyota in March of 2021. We set everything up over the phone and emails as I knew exactly what I wanted. Chuck kindly drove the car 2 hours south to our home at no extra charge. Everything went very smooth with the sale. Less than a month after purchasing our A/C was not working. After taking it to the local dealership, they informed us that the internal computer recognized the broken A/C at the 2 mile mark on the odometer. We did not take possession of the vehicle until after the 200 mile mark. After going round and round with both dealerships and Toyota corporate, my husband was put into contact with the General Manager, Zac Kinch at Bob Rohrman Toyota. He was the most rude and unprofessional person my husband has ever dealt with. He was the sole decision maker that refused to take any responsibility for selling us a broken vehicle, refused to offer any help in getting the issue resolved and just kept telling him we should have taken it back to Rohrman, 2 hours away from home, to get it dealt with. He did not even entertain the idea of taking the vehicle back or covering a payment while we were waiting on parts for approximately two months. Fortunately, Beck Totyota, in Greenwood, IN and Toyota Corporate were much more helpful and got our car back to us much faster than originally expected. We understand that legally, Mr. Kinch did not have to take the vehicle back or help us at all, but ethically it seems like the right thing to do. More

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Chuck Austin is wonderful.. I will always purchase my cars from him:thank you Chuck for being so great at what you do!! You’re the best!! cars from him:thank you Chuck for being so great at what you do!! You’re the best!! More

by KEIAMGR@ yahoo.com Verified Customer Verified Customer

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I love Rohrman Toyota! My wife and I have bought (I think) 9 Priuses over the years, all from Chuck Austin. That should speak volumes on our sales experiences. And service is fast, thorough, and comp think) 9 Priuses over the years, all from Chuck Austin. That should speak volumes on our sales experiences. And service is fast, thorough, and competitively priced. They even split out "must do" items from "consider doing" items. More

by RCPFAFF Verified Customer Verified Customer

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The service I received was outstanding. Chuck Austin was fantastic with options and making the process seamless. The financing was also great and thorough and answered all questions. fantastic with options and making the process seamless. The financing was also great and thorough and answered all questions. More

by VLARRABEE345 Verified Customer Verified Customer

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The dealership is excellent, as you can see this is the 5th Sienna we have purchased from this dealership!!! Our salesman, Chuck Austin is the best and always handles our needs, quite well!!! The Service D 5th Sienna we have purchased from this dealership!!! Our salesman, Chuck Austin is the best and always handles our needs, quite well!!! The Service Dept is also very,very Good!!! More

by KWDJAD Verified Customer Verified Customer

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Chuck Austin was great to work with at the dealership. He did an excellent job working with my on finishing up my current lease and getting me into the new vehicle I wanted. He did an excellent job working with my on finishing up my current lease and getting me into the new vehicle I wanted. More

by JTRACY1 Verified Customer Verified Customer

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