Bob Rohrman Toyota

Wonderful salesman Chuck Austin who was so kind and understanding giving me all the facts and telling me that I had a nice trade in. I decided to go home and doing some thinking and give him a call b understanding giving me all the facts and telling me that I had a nice trade in. I decided to go home and doing some thinking and give him a call back to which he promised not to bug me which was a great response & made me feel like I had finely found a salesman who would let me do my own decisions without hassels! If you go they have great cars and please ask for Chuck Austin & you will be pleasantly surprised at his expertise and kindness! More

I was very impressed from the support from Sonny who sold the vehicle to us. By the way, I can't find his name under Sales. the vehicle to us. By the way, I can't find his name under Sales. More

Came in for service early in the morning. I dropped off my van and then received a phone call about 1 hour later letting me know my van was done. The service was so quick. Thank you for great I dropped off my van and then received a phone call about 1 hour later letting me know my van was done. The service was so quick. Thank you for great communication and keeping me informed. More

Kylee talks to you as a person and friend before a customer and throughout the whole car buying process, she was thinking of my best interest first. She made sure to work with me and her manager to ge customer and throughout the whole car buying process, she was thinking of my best interest first. She made sure to work with me and her manager to get me the best deal possible and I walked away very happy. Kylee is straight forward and made sure to understand what I wanted to make sure I was looking at cars that fit my requirements. I love the car I got and will be returning to Kylee for future car purchases. Once it got to the financial/warranty part, Monte was great; he made sure I understood everything and helped me choose a warranty that was good for me. More

My first experience with this dealership. I asked to test drive a used vehicle. Vehicle was then put in for service beforeI could drive it and two days later after no one got back with me I a I asked to test drive a used vehicle. Vehicle was then put in for service beforeI could drive it and two days later after no one got back with me I asked for and update. Here’s the update I got: Yep! It sold last night. One of our used car technicians bought it while it was on the lift AS IS. Sorry man... is there anything else that you would be interested in by chance? I’m all for allowing employees to have first picks of vehicles but don’t post it on the Internet and have someone like me interested in it waiting for it to be maintenance to find out that the servicer found out it was a nice car and bought it himself. This type of business does not set easy with me as I find it rude and very inconsiderate to the way that business should be conducted. If there is an interested buyer then regardless if you’re the technician or what your title is, you should have to wait just like everyone else, if it’s already been posted and someone’s interested in it waiting for the vehicle to be finished with maintenance then at that point they should not cut in line. Long story short, is that this puts a very negative taste in my mouth for this line of dealerships. Employees should get first picks before they go live to the public. * I must add that it was no fault in Stone that this happened but definitely some questionable morals and standard operating procedures for selling vehicles on behalf of higher management. More

If I could give a minus stars I would. This dealer charged me Indiana taxes and said they would send them to WV and never did. I am having a difficult time getting them to refund the money This dealer charged me Indiana taxes and said they would send them to WV and never did. I am having a difficult time getting them to refund the money. The lied about the lojack and upsold by $5,000. Beware of this dealer and check other reviews before buying from them. The will not help me get this figures out despite my pleadings. I even bought this car in the height of COVID where they jacked up the price. More

We had a great experience with Larry and the Toyota team! Larry definitely does his best to care for his customers! Larry definitely does his best to care for his customers! More

I drove 5 hours from home to get my new car from a dealer that I have trusted for 2 vehicles now! It was worth every hour. Professional! Efficient! Customer Centric! Thanks Larry for making it fun too!! that I have trusted for 2 vehicles now! It was worth every hour. Professional! Efficient! Customer Centric! Thanks Larry for making it fun too!! More

Very pleased with my experience at Bob Rohrman’s, especially with Larry Rainford. He was very thorough, took plenty of time to explain things and answer questions. I’ve purchased many cars through th especially with Larry Rainford. He was very thorough, took plenty of time to explain things and answer questions. I’ve purchased many cars through the years and and Larry made it an A+ experience. More

Larry Rainford was the best and didn’t miss a detail! I appreciate all that Larry, Drew, and Spencer did to help make this experience amazing for me. Very professional!!! I appreciate all that Larry, Drew, and Spencer did to help make this experience amazing for me. Very professional!!! More