Chuck Kelley

Every time I bring in my truck they tell me "couldn't duplicate the problem ". So this time I took a picture of the warning light/message that I'm getting on my dash and both showed them and then texted duplicate the problem ". So this time I took a picture of the warning light/message that I'm getting on my dash and both showed them and then texted them the Pic. Yep, they came back after a week and said "couldn't duplicate it." My truck has 34k miles on it and every day I still see the same warning light. They told me they MIGHT be able to turn it off if they replace my brake pads and my sensor ($60 pads and $14 sensor). I asked how much to do the job, almost $1000 because they also replace the rotors. I asked how much life was left on my pads and they said "they're not quite half way worn." Why would I pay $1k for your service department to problem solve an issue that they say is only half worn and i can buy the parts to fix it myself for less than $100? Awful service department. I used to stand up for Kelley when people said bad things. Yeah, those days are gone. More

by THOMAS.DUGAN Verified Customer Verified Customer

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Excellent customer service. Knowledgeable, friendly, helpful staff! Free car washes are a plus as well! Knowledgeable, friendly, helpful staff! Free car washes are a plus as well! More

by TREED8691 Verified Customer Verified Customer

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Very friendly. Plenty of stock to choose from. The truck I got is even better than I thought it would be Plenty of stock to choose from. The truck I got is even better than I thought it would be More

by N9WLW Verified Customer Verified Customer

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Pleasant process, Adrienne did a great job of providing all needed information. Very helpful, would recommend her to others! all needed information. Very helpful, would recommend her to others! More

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Had a very pleasant experience. Everyone treated me with professionalism and kindness. I Have gone back several times with questions. The questions were not that important, It was Everyone treated me with professionalism and kindness. I Have gone back several times with questions. The questions were not that important, It was just that I was looking forward to talking with the new friends I had made. Chuck Kelley (the general manager) is a really great person to work with. I am truly greatfull that I meet him. More

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Always fun to see the folks at Kelley’s. Have been buying autos there for 40 years. Great place Have been buying autos there for 40 years. Great place More

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Enjoyed my experience with this dealership. Helped me order a brand new Chevy Trax from the factory in the color I had been searching for for many months. It did take a while to get here but, w Helped me order a brand new Chevy Trax from the factory in the color I had been searching for for many months. It did take a while to get here but, with a custom order, that comes with buying this particular series. My sales associate, Stephen CroyBoy has enough energy to power a small city and he was fun to work with. Seriously, is buying a new car meant to be a fun experience? Check him out! More

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I love getting my cars from Kelly! Jose was a huge help and I am looking forward to coming back! Jose was a huge help and I am looking forward to coming back! More

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It was a pleasure doing business with you, and I will continue doing business in the future continue doing business in the future More

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Croy boy is great. Had a hundred questions on turning in a lease vehicle and then what. Ordered new exactly as I wanted. Only regret. He worked so hard getting everythi Had a hundred questions on turning in a lease vehicle and then what. Ordered new exactly as I wanted. Only regret. He worked so hard getting everything figured out, that I felt guilty using so much of his time. More

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