Chuck Loader | Page 100

We have found those who work at Holm Auto to be available when unexpected problems arise and need prompt attention. We experienced this as we were about to leave Abilene for Pennsylvania a few years ago. The when unexpected problems arise and need prompt attention. We experienced this as we were about to leave Abilene for Pennsylvania a few years ago. They made room for our problem to be serviced and we were on our way. More

by bjpulpit Verified Customer Verified Customer

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Love the 6th one free program for the key tag punches as well as the excellent customer service at Holm Automotive. They have serviced my truck I bought from them for years. Chuck Loader is my usual Service well as the excellent customer service at Holm Automotive. They have serviced my truck I bought from them for years. Chuck Loader is my usual Service Consultant and is very knowledgeable and has great communication skills. They are getting me squared away with my 100k service next week and I couldn't be happier with the service I receive at this location that is so close to home. More

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Scheduled my appointment on line for an oil change, very quick and convenience. Clean and friendly Outstanding Professional service. Would definitely recommend Holm Automotive Center to anyone. quick and convenience. Clean and friendly Outstanding Professional service. Would definitely recommend Holm Automotive Center to anyone. More

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Needed a standard oil change and tires rotated. Chuck arranged pickup/dropoff. Very accommodating. Pleasant and great to work with. Will definitely use them again. arranged pickup/dropoff. Very accommodating. Pleasant and great to work with. Will definitely use them again. More

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Clean and friendly, always willing to help with anything you need. you need. More

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Holm Auto stands behind what they say. In and out in one hour for service. I was greeted by all of the staff I came into contact with. hour for service. I was greeted by all of the staff I came into contact with. More

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I will start with how utterly disappointed I am with this service shop. Initially when I had my transmission replaced (4K) in my Cadillac escalade I was impressed with the time it took them to do it. Well, t service shop. Initially when I had my transmission replaced (4K) in my Cadillac escalade I was impressed with the time it took them to do it. Well, there is where it stops. They never replaced the transmission lines, which had who knows what running through it with the blown transmission. This was in June of 2020, vehicle goes on a long run, returns and had minimal driving as I have another vehicle. Now it's February, goes in for a service, few weeks later now March (mind you this is not my everyday driver) engine light comes on. take it back (naïve me) to them. They see $$$$ as soon as roll in. Told its an oil pressure problem, keep in mind I just had my oil changed there, by them, so it needs this that and this, $1700 later I'm on the road, again. Not even two weeks later after paying the $1700 guess what? There is another problem with the engine, ya, the one that Holm Automotive had just torn apart. Do you see the redundancies of this yet? Well this time, now I needed a new engine (not even 140,000 miles) and the $1700.00 in parts I just spent couldn't be transferred over, so now, $8400.00 later just for this and they couldn't even replace the .15 per ft loom on the engine harness. They also took my performance coil packs off and kept them!!!!! Absolute rubbish. Oh, and do you remember the transmission lines that weren't replaced? Well they are leaking and have been since, did they replace them when they had the engine out? Nope, one more reason for them to have a chance to do more damage to my vehicle. Because I seen them leaking when I got the vehicle back from the engine swap. Oh and the kicker is now when it gets washed it does this great trick, just will dies on you and the ac doesn't work now, mysteriously. Chuck took it back in after a heated phone conversation to look at this stuff and to get the ac and the engine dying diagnosed and loom replaced. What I got in return was a hyper flashing blinker that was not that way when I dropped it off a quote for over $600 to get a $30 blend door changed that took 10 min and the loom to be the same as when I dropped it off and has no idea on why it dies when wet, fantastic. Seems awfully fishy that I hadn't had any issues with this vehicle until they had it in there shop after Chuck assured me it had all been replaced. I will never bring any vehicle back to this shop and unless you're sitting on a pile of cash I wouldn't take yours either. This was all paid out of pocket, the car never sat for more than a day once it was ready. I was just a dollar sign and I feel my vehicle was sabotaged to be a repeat income. More

by beehivedispatch Verified Customer Verified Customer

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Chuck in service got my car in for oil change in short order. Upon arrival he greeted me by name. Chuck is very pleasant and professional and a joy to do service with. order. Upon arrival he greeted me by name. Chuck is very pleasant and professional and a joy to do service with. More

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Great service! Had trouble with our truck driving cross-country. They had the part in stock and got us in and out in an hour. cross-country. They had the part in stock and got us in and out in an hour. More

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Chuck scheduled everything smoothly!!! We are very satisfied with how the transaction and service was handled. We definitely will be back - they do a great job! satisfied with how the transaction and service was handled. We definitely will be back - they do a great job! More

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