Chuck Loader | Page 197

Best customer service Whether we are buying cars or getting the oil changed, the customer service cant be beat. Chuck Loader greeted me with a smile and took great care to Whether we are buying cars or getting the oil changed, the customer service cant be beat. Chuck Loader greeted me with a smile and took great care to get my car in and out in a timely fashion. Chuck is a great asset to Holm Automotive. Michelle Holt is our go to saleswoman when we need a car. She is always professional, kind and courteous, and works hard to make sure we get a vehicle that is the best fit for us. More

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Totally Making the Customer Happy!!! We purchased a used car and found out the a.c. need charged. Holm got the vehicle into service and it was fixed right away at no charge! Our Salespers We purchased a used car and found out the a.c. need charged. Holm got the vehicle into service and it was fixed right away at no charge! Our Salesperson Jeremy and Finance Manager, Corey, made our purchasing experience smooth and easy! We went in to look at a specific vehicle and we were never pressured to buy it or to look at something else. We were shown and given all paperwork pertaining to the vehicle which was nice showing they were giving us full disclosure of any and all things ever done. We will definitely consider Holm Atomotive for our next new vehicle!! Dave and Kelly Wendt More

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Warrenty work 2015 Siverado I would highly recommend Holm Automotive Service Department specifically Chuck Loader service consultant. Excellent professional quality of work and i I would highly recommend Holm Automotive Service Department specifically Chuck Loader service consultant. Excellent professional quality of work and in timely manner! All questions and concerns addressed without questions or difficulties. More

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"The Best Automobile Service I've Ever Received" I've had many cars and been around for a while and the car service and courtesy I've received from Holm Automotive and Chuck Loader are by far second- I've had many cars and been around for a while and the car service and courtesy I've received from Holm Automotive and Chuck Loader are by far second-to-none; "THE BEST" car servicing I've ever received!!! I towed my "2006 Jeep Wrangler" behind my RV the previous day and when I went to drive the Jeep on the next morning, it was horrible!!! It was clanging and banging and screeching and crashing, I JUST KNEW I had ruined my transmission and transfer case!!! I googled a service repair station in Abilene, KS and from the reviews of Holm Automotive, I decided to 'creep the Jeep' into the station from Chapman, KS. and by the goodness and grace of God, I made it, driving in 2nd gear on I-70, on the shoulder, flashers going the whole way...it was BAD!!!. When I arrived, I realized this was a Chevy dealership, but, I couldn't drive that Jeep another mile. I walked in and immediately Chuck Loader greeted me with, "Good morning; I'll be right with you." I 'apologized' that I didn't have a Chevy :), but "would you be able to work on my Jeep?" I asked. "No problem," said Chuck. He pulled the Jeep into the shop, escorted me to the waiting area, offered me coffee & water, and stated the service technician would take a look and let me know what needed to be done. Chuck returned about 30 minutes later and informed me of the service required and that it could be done in 1-1/2 to 2 hours. I authorized the service and he offered me the use of the station's courtesy car to return to the RV park. Chuck called me a few hours later when the Jeep was repaired. I returned to Holm Automotive, where Chuck explained what was done, and that I shouldn't have any problems. Holm Automotive did a FANTASTIC job and my 10-1/2 year old Jeep runs like new!!! I am so thankful and appreciative for the wonderful service and courtesy I received at Holm Automotive. When the Jeep finally "gives up the ghost," my next vehicle is going to be a Chevy from Holm Automotive, and no matter where I am in the country, I'm coming to Holm Automotive to purchase it!!! Thank you so much for your assistance!!! You folks are THE BEST!!! Joyce Parker Topeka, KS More

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Grateful! Thank-you to you all for helping me get back on the road again! These guys are all first class! Everyone was very helpful and friendly. Thank-you to you all for helping me get back on the road again! These guys are all first class! Everyone was very helpful and friendly. More

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OUTSTANDING QUICK SERVICE TOOK VEHICLE IN FOR SERVICE OUTSTANDING PEOPLE CHUCK AND MINDY WERE GREAT HAD NO PROBLEMS . WOULD RECOMMEND TO ANYONE WHO WANTS OR OWN A VEHICLE. T TOOK VEHICLE IN FOR SERVICE OUTSTANDING PEOPLE CHUCK AND MINDY WERE GREAT HAD NO PROBLEMS . WOULD RECOMMEND TO ANYONE WHO WANTS OR OWN A VEHICLE. THANKS More

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Took my car in for an oil change and coolant flush. Holm Automotive has an excellent service department. It is always clean and doesn't smell like a shop. Their waiting area is pleasant and different Holm Automotive has an excellent service department. It is always clean and doesn't smell like a shop. Their waiting area is pleasant and different employees always talk to you as they pass by the waiting area. Chuck is always courteous and makes sure you understand exactly what is planned for your car. During the inspection on my car they found some additional issues and were able to take care of all of them that day so I didn't have to come back for another visit. Again - Chuck was very courteous and made sure I was aware of exactly what was going on with my vehicle. More

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Excellent Service The dealership is always accommodating and I am pleased with the service. On this particular visit- Chuck was very friendly and easy to work with, as The dealership is always accommodating and I am pleased with the service. On this particular visit- Chuck was very friendly and easy to work with, as usual. I feel I have developed a great relationship as well with Greg Bilderback in Service and Hunter McMillen in Sales. More

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Amazing Dealership Eric went above and beyond to put me in another vehicle because the one my husband and I bought last year was giving us so many problems. A big THANK Eric went above and beyond to put me in another vehicle because the one my husband and I bought last year was giving us so many problems. A big THANK YOU to the whole crew. More

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Chuck Loader Cares Being a college student almost 1000 miles away from home, it can be a little nerve racking to break down in a town you are completely unfamiliar with. Being a college student almost 1000 miles away from home, it can be a little nerve racking to break down in a town you are completely unfamiliar with. That is what happened to me just across the way from Holm Automotive last week. I happened to be in on business for my internship and my truck would not start after filling up with gas across the street. Luckily a coworker was able to tow me to the dealership where I left a note to please call me the next morning as I was stranded and was due back in Ohio the next evening. To my surprise, I received a phone call from Chuck before the shop was even set to open the very next morning saying my truck was starting just fine. I was really relieved but once I told Chuck I had plans to drive it 13 hours home through the night, he said he wanted to keep it and look further into things so that we could be certain I wouldn't get stranded again. When I stopped in to see how things were going around lunch time he said he had tried everything he could and had no luck finding a problem but it was starting just fine. Being in school I was very scared to see the bill but to my surprise, he said I didn't owe him a dime. He even called the next morning to see how I fared. You're a life saver Chuck, thank you so much for what you did. I will not forget this, stay in touch. More

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