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Chuck Shelton

Overview Reviews (23) Inventory (405)

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Chuck Shelton

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Chuck Shelton

Service Advisor

Two Rivers Ford

76 Belinda Pkwy
Mt Juliet, TN 37122

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23 Reviews

Overview Reviews (23) Inventory (405)

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23 Reviews

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23 Reviews of Chuck Shelton

February 15, 2024

Dealership Rating

Employee Rating

I was nervous coming in, but Tom made the experience as painless as possible! I will be recommending him to everyone I know. painless as possible! I will be recommending him to everyone I know. More

by hunter.winningham21

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Phillips, Reggie Hardiman

Helpful 0

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Feb 26, 2024 -

Two Rivers Ford responded

We are firm beleivers that buying a vehicle should be fast, easy, and FUN! Thanks for the five stars and welcome to the Two Rivers Ford family!

October 23, 2023

Dealership Rating

Employee Rating

Friendly Staff all around, I’d definitely recommend Lonnie Fox to anyone looking to buy a new or used vehicle. Lonnie Fox to anyone looking to buy a new or used vehicle. More

by Ethan York

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Fox, Reggie Hardiman

Helpful 0

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Oct 27, 2023 -

Two Rivers Ford responded

Thank you so very much Ethan. Lonnie is awesome and we are lucky to have him on our team. We are so glad you had an excellent experience with Two Rivers Ford!

June 24, 2023

Dealership Rating

Employee Rating

Great sales staff. John Q was friendly and helpful. Pickup/purchase process was very quick and easy. John Q was friendly and helpful. Pickup/purchase process was very quick and easy. More

by Nbarker08

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Joel Hawley, John Qualkinbush, Kenny Fitzpatrick

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Jun 27, 2023 -

Two Rivers Ford responded

Thanks so much for the 5 stars. John Q is wonderful and we are so glad he helped you find the perfect vehicle!

July 24, 2022

Dealership Rating

Employee Rating

Great experience at Two Rivers Ford. Friendly, relaxed, and professional staff. Very happy with my truck. Friendly, relaxed, and professional staff. Very happy with my truck. More

by Justin

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jay Syling, Lonnie Fox, Kenny Fitzpatrick

Helpful 0

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Jul 25, 2022 -

Two Rivers Ford responded

Justin, we are so glad that you had an excellent experience. Enjoy your new truck!

March 27, 2022

Dealership Rating

Employee Rating

Top notch have been with them over 15 years quality in fast work We do not take our vehicles any other place fast work We do not take our vehicles any other place More

by keithhilleKeith

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Abe Khan

Helpful 0

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Mar 30, 2022 -

Two Rivers Ford responded

Hi Keithhillekeith, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 23, 2022

Dealership Rating

Employee Rating

Chuck was friendly and professional and due to a recall repair Chuck kept me informed about what had to be done. repair Chuck kept me informed about what had to be done. More

by sjjajj@sbcglobal.net

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Mar 25, 2022 -

Two Rivers Ford responded

Thanks so much for letting us know about your great experience with Chuck. We appreciate the kind words and five star review.

January 01, 2022

Dealership Rating

Employee Rating

Attention to detail and timely service is a staple of Chris Taylor’s team at Two River’s Chris Taylor’s team at Two River’s More

by Jcherry

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Chris Taylor, Pate Dillard

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Jan 05, 2022 -

Two Rivers Ford responded

Thank you so much for these very kind words, and for taking note of our team effort to be the best at what we do. We appreciate you!

November 01, 2021

Dealership Rating

Employee Rating

The people at Two Rivers Ford have been great with my 2015 F150 lariat since the day I bought. I have just ordered a new truck and they will be the only ones to work on it. 2015 F150 lariat since the day I bought. I have just ordered a new truck and they will be the only ones to work on it. More

by patdeannarollins

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 03, 2021 -

Two Rivers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We look forward to your next visit! Take care!

September 25, 2021

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Employee Rating

Two Rivers takes care of all our vehicles. Service Department is best there is. We have been loyal customers for many years. Department is best there is. We have been loyal customers for many years. More

by Bobby & Allison Eastland

Friendliness

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Sep 27, 2021 -

Two Rivers Ford responded

Bobby and Allison, we appreciate you both so much. Thanks for being loyal customers, and thanks for the 5 star review.

August 08, 2021

Dealership Rating

Employee Rating

Two Rivers never disappoints. They always go the extra mile. Thank you guys!! mile. Thank you guys!! More

by RRog

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Aug 11, 2021 -

Two Rivers Ford responded

Hi Rrog, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Chuck Shelton

Service Advisor

Two Rivers Ford

23 Reviews of Chuck Shelton

Dealership Inventory (405 Vehicles)

Had a great experience?Spread the word.

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