Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Chuck Shelton
Refer Me
23 Reviews
23 Reviews of Chuck Shelton
May 30, 2021
was greeted early and taken in as soon as i got into service. truck was ready as promised and brakes were done. on drive back home everything with brake performance was awesome. calipers were all cleane service. truck was ready as promised and brakes were done. on drive back home everything with brake performance was awesome. calipers were all cleaned and spotless. not my first work done here, but i have always had good results with their work. Sincerely, Glenn Legnon. More
by glegnon
Helpful 
March 28, 2021
In all my life, I have never looking forward to taking a car in for service but that changed when we moved to TN and we about 1 mile from Two Rivers. These are the most dedicated and honest people you have car in for service but that changed when we moved to TN and we about 1 mile from Two Rivers. These are the most dedicated and honest people you have met. Chris Taylor (Service Manager), to Chuck Shelton (Service Advisor) to the Office staff and mechanics. They are amazing! More
by BarbLadner
Other Employees Tagged: The office staff who handles billing, loaners, etc.
January 10, 2021
I had an outstanding experience with Doc and the service department. I’m from out of state and they could not have been more accommodating. I would recommend the dealership without hesitation. department. I’m from out of state and they could not have been more accommodating. I would recommend the dealership without hesitation. More
by Mavis
Other Employees Tagged: Doc Sullivan
August 19, 2020
Kept my truck for two days and did not even get it brought in to the shop area to be looked at let alone be repaired. Received no communication about what was going on and was given laughable excuses brought in to the shop area to be looked at let alone be repaired. Received no communication about what was going on and was given laughable excuses for why they never bothered looking at it. Never have good service from the representatives, however no complaints about past work done by the mechanics. More
by Going to another ford dealer
August 18, 2020
The entire process of buying a vehicle could not have been any better. Sales, Finance and Service all did a great job addressing our questions and meeting our needs. been any better. Sales, Finance and Service all did a great job addressing our questions and meeting our needs. More
by Jbuchana
Other Employees Tagged: Lonnie Fox, Kenny Fitzpatrick , Brian Myers
August 01, 2020
Great Service We have been dealing with Two Rivers Ford for over 30 years and just when you think they can't get any better, they do. Chuck met when I drove up, wro We have been dealing with Two Rivers Ford for over 30 years and just when you think they can't get any better, they do. Chuck met when I drove up, wrote up the service ticket and had our truck back to me in less than 2 hours. . I'm talking replacing a major hose on a F250 Diesel. Two Rivers Ford is the Best dealer in the Nashville area, Period. More
by bjwil
Other Employees Tagged: Joel Hawley, Doug Reed
July 25, 2020
Another STUPENDOUS Service Job As always, Chuck and the Service Team at Two Rivers Ford is right there for their customers. Nothing worse than one of the dashboard lights coming on As always, Chuck and the Service Team at Two Rivers Ford is right there for their customers. Nothing worse than one of the dashboard lights coming on but the manual indicates a problem with a feature your car doesn't have. Neverthless, Two Rivers once again identified the problem, replaced the part and had the car back to us so quickly. Thank you for all you do to help your customers. More
by BarbLadner
July 17, 2020
Chuck always does a great job keeping me informed of what work is being completed on my Raptor. Two Rivers always has a loaner for me when I bring it in for service. Thank you Lance Vail work is being completed on my Raptor. Two Rivers always has a loaner for me when I bring it in for service. Thank you Lance Vail More
by lancevail
July 09, 2020
My 2017 Ford C-Max had a tire pressure sensor fault that I could not resolve. Two Rivers Ford took my car in, analyzes the issue, and gave me a quote for replacing the faulty sensor. I was most surprised wh I could not resolve. Two Rivers Ford took my car in, analyzes the issue, and gave me a quote for replacing the faulty sensor. I was most surprised when they completed the repair, and told me my part and repair were still under warranty. I trust Two Rivers Ford with my vehicles. More
by CharlesL
March 05, 2020
Tom came through again! Everyone I have dealt with from service to sales has always been courteous and friendly. I have purchased my last five vehicles from this dealership Everyone I have dealt with from service to sales has always been courteous and friendly. I have purchased my last five vehicles from this dealership and Tom Phillips has been our salesman. He has always been attentive to our needs and wants and extremely tolerant and respectful of our decision making process. Mr. Phillips is extremely knowledgeable about the vehicle industry and in particular about all Ford products. Two Rivers Ford is our dealership by choice because of how we were treated. More
by Tink
Other Employees Tagged: Tom Phillips, Reggie Hardiman, Kenny Fitzpatrick , Jeff Augustine
Dealership Inventory (425 Vehicles)
