Cierra Burns

My entire experience with the staff at Westown Ford was enjoyable. Vicki and Cierra were so helpful, and even Nick was friendly and helpful. enjoyable. Vicki and Cierra were so helpful, and even Nick was friendly and helpful. More

by lgalloway59 Verified Customer Verified Customer

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Not sure who Daniel is, but if he’s the service manager, he made me feel comfortable,and the service was fast. Greatly improved! he made me feel comfortable,and the service was fast. Greatly improved! More

by old73gooserider Verified Customer Verified Customer

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Everyone was very professional and made me feel very comfortable when buying my car. 10/10 experience. Wade and Cierra were great! comfortable when buying my car. 10/10 experience. Wade and Cierra were great! More

by kaitlinbaker2124 Verified Customer Verified Customer

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Westownn Ford and Cierra Burns and Jim Birdsell always go above and beyond with service and trading/buying a new vehicle!! above and beyond with service and trading/buying a new vehicle!! More

by Becky Dimmick Verified Customer Verified Customer

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We were treated so amazing by Zander and Cierra. We really love our car. Always have been treated well at Bob Ridings. We really love our car. Always have been treated well at Bob Ridings. More

by mathenyjill Verified Customer Verified Customer

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Corey was a great salesman. He answered my questions. Came to my rescue when I got so confused about things on the car and how to operate it. He answered my questions. Came to my rescue when I got so confused about things on the car and how to operate it. More

by dep0826 Verified Customer Verified Customer

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Very friendly staff. Everything was explained to me very well. Excellent customer service and experience with both Corey and Cierra! Everything was explained to me very well. Excellent customer service and experience with both Corey and Cierra! More

by megydegy Verified Customer Verified Customer

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Cierra was very accommodating, knowledgeable and friendly. We knew what we needed and she made it happen! friendly. We knew what we needed and she made it happen! More

by aturner060405 Verified Customer Verified Customer

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Cierra Burns was the glue to this whole transaction. Cierra Burns was very good and very respectful. If it wasn't for Cierra Burns I would not have made this purchase. Cierra Burns was very good and very respectful. If it wasn't for Cierra Burns I would not have made this purchase. More

by irishmurphy1976 Verified Customer Verified Customer

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We have purchased 3 Lincoln Aviators since 2021 from Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she was WONDERFUL, is an understatement!!! We purchased the Red Carpet Metallic 2020 Aviator from Vicki. To say Vicki is an outstanding person in every aspect is really not touching the adjectives I should be using. Honestly, from Michael in the Service Department to Jim Birdsell & pretty much everyone we have encountered is “ EXCELLENT “ & extremely helpful!! Ciera is also a great asset to the dealership from assisting a client, selling vehicles, & now working in Finance. An AWESOME DEALERSHIP, wouldn’t even think of purchasing a Lincoln anywhere else. We love Vicki & Ciera so much we suggested our son purchase a 2025 Ford Explorer Platinum from Vicki. Ciera assisted with financing & also took some photos for me to send my son who lives in Springfield, IL. & works in Lincoln, IL… More

by Celia Marie Verified Customer Verified Customer

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