Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns

Sales

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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4.9
189 Reviews

Hey guys! I am a saleswoman here at our local Ford dealership. I’ve been here since June of 2021, I am 30 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

4 yrs, 8 mos

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

189 Reviews

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189 Reviews of Cierra Burns

January 14, 2026

Dealership Rating
Employee Rating

Staff very helpful and a good knowledge of the car I bought. I didn’t feel pressured good car buying expience More

by kathyjackson68@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Corey Grinkey

January 13, 2026

Dealership Rating
Employee Rating

Very professional and knowledgeable. Process of buying a new vehicle was efficient and easy. Highly recommended! More

by dianarose58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller

January 03, 2026

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Employee Rating

Very easy for a first time cat buyer Very easy for a first time car buyer. Process was super easy More

by ceciliar413
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

January 02, 2026

Dealership Rating
Employee Rating

Great vehicles here. Honest people. I very much recommend this dealership to buy a car! More

by Pate.rudy
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

December 19, 2025

Dealership Rating
Employee Rating

Very professional and accommodating. Cierra and Peter were great to work with and very informative. More

by hopps2012
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

December 06, 2025

Dealership Rating
Employee Rating

Everyone I delt with was so kind and able to help get me what I needed. From Prosper helping me choose a car I was happy with to Cierra helping me with payment options it was a smooth experience. More

by Vn80
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie, Prosper Denson

December 06, 2025

Dealership Rating
Employee Rating

Wonderful , kind, Respectful and Caring people ? ????? Mr. Kevin and Mrs. Cierra is the best people I found in my difficult time after the accident. I don't know how can I do without the support they More

by Maria Rehberg
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

December 04, 2025

Dealership Rating
Employee Rating

Great experience. Thanks to Prosper. I would recommend them to anyone who is looking for a new or used vehicle. More

by rbunge57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

December 01, 2025

Dealership Rating
Employee Rating

So please to be able to do a long distance deal. The professional of Cierra and Prosper was much appreciated. Thank you so much and I look forward to being a repeat customer! More

by rodney.guthrie21
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

November 25, 2025

Dealership Rating
Employee Rating

Very accommodating Answered all my questions and my salesman was excellent Peter K was my salesman and he has continued to answer questions after the sale More

by ranshaw57
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

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