Dealer Reviews
Cars for Sale
Dealer Log In
Cierra Burns
Cierra Burns | Page 2
Finance Manager
Westown Ford Lincoln
1312 West Morton Avenue
Jacksonville, IL 62650
267 Reviews
Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 32 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!
Read moreDealership Experience
5 yrs, 6 mos
Specialties & Trainings
Insurance
Computer applications
Ford product
Lincoln product
267 Reviews
Write a Review
267 Reviews of Cierra Burns
October 02, 2026
Customer service & sales staff are the best that I have bone business with for a long while . bone business with for a long while . More
by robertrives43
Verified CustomerOther Employees Tagged: Jim Birdsell, Kevin MacKenzie, Wade Muller
October 01, 2026
My car was totaled and I had to get a different car and I wasn't really ready to do that. Cierra was great explaining the gap insurance process with me. When I first stopped in to test drive a few cars, my p wasn't really ready to do that. Cierra was great explaining the gap insurance process with me. When I first stopped in to test drive a few cars, my previous salesperson, Vicki, was not available. Another salesperson, Wade, helped me that day. I felt like he did not really listen to what I was asking for. Fortunately, Cierra was able to get me approved for a loan for a new to me car. Vicki was available the day I picked it up. I really appreciate how well I was treated by Cierra and Vicki! More
by jenjowill
Other Employees Tagged: Cierra Burns
September 19, 2026
Cory was excellent. Phoned me to tell me this car that I wanted was available. He was very patient with me and answered many questions that I had. Phoned me to tell me this car that I wanted was available. He was very patient with me and answered many questions that I had. More
by curtright5812
Other Employees Tagged: Cierra Burns
September 18, 2026
We saw the truck online, contacted the dealer, and spoke with Wade who sent more pictures and went over the truck with me on the phone, which led to us purchasing. I also spoke with Cierra before arriving a with Wade who sent more pictures and went over the truck with me on the phone, which led to us purchasing. I also spoke with Cierra before arriving and while at the dealership and she went above and beyond to make it a quick easy purchase process. The team at Westown was one of the best I've ever dealt with. More
by qbbama1
Other Employees Tagged: Cierra Burns
September 12, 2026
prosper and cierra were so much fun and so helpful on helping me on what i was looking for!! definitely recommend them for any car needs!! helping me on what i was looking for!! definitely recommend them for any car needs!! More
by jolie_leanne
Other Employees Tagged: Prosper Denson
September 04, 2026
Prosper was absolutely amazing, both her and the dealership are very very nice and helpful! dealership are very very nice and helpful! More
by wesleyjbarrow
Other Employees Tagged: Prosper Denson
September 03, 2026
Wonderful location. Very friendly staff. Amazing atmosphere. The staff at this location is very knowledgeable and they definitely care about their customers wholehearted Very friendly staff. Amazing atmosphere. The staff at this location is very knowledgeable and they definitely care about their customers wholeheartedly. We had Prosper and she was just amazing the entire process. More
by matthew.villa.2012
Other Employees Tagged: Prosper Denson
September 01, 2026
Good experience. Prosper and Cienna were great, easy to talk to ladies. The whole experience went smoothly. Thanks! Prosper and Cienna were great, easy to talk to ladies. The whole experience went smoothly. Thanks! More
by tvreden
Other Employees Tagged: Pam Birdsell, Prosper Denson
Dealership Inventory (176 Vehicles)
