Clara Salette | Page 12

Awesome Services I have recently purchase an 2019 Infiniti Q70 from this dealership,because of the consistency in which my previous cars were maintained from purchase I have recently purchase an 2019 Infiniti Q70 from this dealership,because of the consistency in which my previous cars were maintained from purchase to trade-in. I was able to negotiate a fair price for a new car with an effective and customer friendly sales department. They provided an outstanding and efficient transactional delivery of the new car - I was impressed. Generally, the service department is awesome; as the pay particular attention to details-that is why I have been doing business with this dealership since 2007. More

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Excellent service by everyone Every time we have bought a new car, they have gone above and beyond to please us and give us the best deal possible, from no down payment, to checkin Every time we have bought a new car, they have gone above and beyond to please us and give us the best deal possible, from no down payment, to checking financing details, which allowed us to leave the dealership with a new car on the same day. More

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Complete lack of follow I purchased a used car still under factory warranty. It supposedly went through inspection prior to listing for sale. As I was driving it off the lo I purchased a used car still under factory warranty. It supposedly went through inspection prior to listing for sale. As I was driving it off the lot, the check brake pad light came on. I immediately turned around and headed back to the dealership. I informed my sales rep of the issue and she immediately brought it to the attention of the used car sales manager who stated that if the car needed brakes, he would put them in. The car had another issue that I ended up bringing to the maserati dealership to repair under warranty. I had them inspect the brakes while they had the car and sure enough it needs front breaks....they are at about 2MM. I am still waiting on a response to my email as to how your dealership is going to handle the problem. Additionally, I was sold a quality guard supreme plus warranty and when I looked on their website, it states pretty clearly they don't offer coverage on exotic cars. I;m still waiting on a response from the finance manager regarding. Overall, I've been displeased by the lack of follow up. I purchase a lot of cars and so far, I have not been impressed by Infiniti of Gwinnett More

by ssnyder6 Verified Customer Verified Customer

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Clara was fun to work with. She was very accommodating starting with our test drive and beyond. Clara knew the product and was able to quickly get answers was fun to work with. She was very accommodating starting with our test drive and beyond. Clara knew the product and was able to quickly get answers to questions in which she did not know the answer. She was also able to get the service department to live up to the timeframes she told us regarding detailing, touch up and fixes. More

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Excellent customer service From beginning to end, both of my purchases from Infiniti of Gwinnett have been a pleasure. Customer service is their main goal, and they exceed exp From beginning to end, both of my purchases from Infiniti of Gwinnett have been a pleasure. Customer service is their main goal, and they exceed expectations in that arena. More

by csantelli Verified Customer Verified Customer

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Great service and pricing! Clara Salette was excellent! Clara Salette was excellent, courteous, and friendly! The sales process was low pressure and hassle free. The vehicle price was reasonable when compa Clara Salette was excellent, courteous, and friendly! The sales process was low pressure and hassle free. The vehicle price was reasonable when compared to other dealerships. The overall rating is good to excellent, with Clara getting an excellent. The rating would be higher, but I am waiting for the delivery of the headphones and Remote for the DVD Player. Clara was persistent, but not aggressive from the time I initially contacted the dealership eight months ago! I highly recommend this dealership and especially Clara. More

by mamanley Verified Customer Verified Customer

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Friendly and curious The salesperson /Clara was nice and very knowledgeable of the infiniti q70 that I brought, talking to her was like talking to a friend not a salespe The salesperson /Clara was nice and very knowledgeable of the infiniti q70 that I brought, talking to her was like talking to a friend not a salesperson. More

by jbass2613 Verified Customer Verified Customer

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Great experience I found my QX60 on CarGurus and it was very easy to work with my sales person over the phone to finalize the deal. Thank you INFINITI of Gwinnett. I found my QX60 on CarGurus and it was very easy to work with my sales person over the phone to finalize the deal. Thank you INFINITI of Gwinnett. More

by james.stewart Verified Customer Verified Customer

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Excellent Service!!! I found working with Clara was a breeze. She is very professional and provide top notch service during my purchase process! I highly recommend her and I found working with Clara was a breeze. She is very professional and provide top notch service during my purchase process! I highly recommend her and looks fired to doing business with her again. More

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Best service and experience by far. I was very happy. Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sur Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again. More

by Stevensmichel4 Verified Customer Verified Customer

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