Clara Salette | Page 9

Clara and Dave did an excellent job!!! One of the Best car experiences we have ever had. We bought the car online and they did everything they promised. car experiences we have ever had. We bought the car online and they did everything they promised. More

by Brentmccay Verified Customer Verified Customer

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Awesome sales team, but needs work in service department I have purchased my last 2 QX SUV's from Infiniti of Gwinnett and both times was a very good experience. Clara Salette was exemplary in the way she ha I have purchased my last 2 QX SUV's from Infiniti of Gwinnett and both times was a very good experience. Clara Salette was exemplary in the way she handled the business and got me in my latest vehicle. The reason I was purchasing a new QX was because the service department botched the repair of my last QX rendering it inoperable (I brought it into the dealership for a pretty minor repair that turned into a 5-figure repair bill)... I'll probably buy my next vehicle here and I'll probably look for another location to provide the service. More

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Ma. Clara was great! From the time I inquired on the car online, she made sure to keep contact with me and her customer service was great! Would definitely recommend for anyone looking to buy and INFINITI!! online, she made sure to keep contact with me and her customer service was great! Would definitely recommend for anyone looking to buy and INFINITI!!! More

by Projectbodytm Verified Customer Verified Customer

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My wife and I recently purchased a used vehicle from INFINITI of Gwinnett and had a great experience. Tiffani and Clara made the process painless and enjoyable. INFINITI of Gwinnett and had a great experience. Tiffani and Clara made the process painless and enjoyable. More

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Experience was OUTSTANDING The entire experience was great and efficient. Clara went way over and above to help us with the vehicle purchase. Highly recommend the store and Cl The entire experience was great and efficient. Clara went way over and above to help us with the vehicle purchase. Highly recommend the store and Clara. Thank you all. More

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Excellent Job Infiniti of Gwinnett is a nice group of people and they did a great job. I would use them again. Infiniti of Gwinnett is a nice group of people and th Infiniti of Gwinnett is a nice group of people and they did a great job. I would use them again. Infiniti of Gwinnett is a nice group of people and they did a great job. I would use them again. More

by marc35 Verified Customer Verified Customer

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Clara was fantastic to work work. We are from out of state, but she was very responsive and made, what could have been a difficult process, very positive. state, but she was very responsive and made, what could have been a difficult process, very positive. More

by sand_69 Verified Customer Verified Customer

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I visited the dealership after being treated poorly at the Lexus dealership a close by. I was immediately impressed by the cleanliness of the building and sanitizer stations. I was immediately greeted by the Lexus dealership a close by. I was immediately impressed by the cleanliness of the building and sanitizer stations. I was immediately greeted by a receptionist. I was very pleased to see everyone working there had a mask on and even more pleased that they all greeted very warmly. I had the pleasure of working with Clara who treated me like family while maintaining the utmost professionalism. She was warm and made me feel comfortable making my new purchase. I also had the pleasure of working with Jana. I really enjoyed working with Jana, greeted me and ensured my daughter and I were well taken care of. Again like family with amazing profesisonalism. Jana listened to all of my concerns, my budget and my wish list very patiently and made sure I got the right vehicle for my family. Jana and Clara both made the experience for my daughter and I the best I have had! I honestly had no plans on signing for a vehicle that day but after working with the two of them I felt confident to sign that day without visiting the other dealerships I had on my list. Both Clara and Jana had vast knowledge of the Infinity line up and even other makes i was considering. They were patient and I felt no pressure which made me feel very comfortable. They were both attentive to my youngest child who was shopping with me and made her feel like her opinion counted when we were selecting the vehicle; this meant a lot to the both of us. Oh, and after looking at all the vehicle options and selecting the right one for my family, my daughter was clearly exhausted. The paperwork process was so easy and everything was so efficient and things went seamlessly. The paperwork is the least fun and they made the process quick and painless! They even assured me extra precautions were taken with the cleaning of the vehicle for the safety of my daughter with regard to the virus and frequently touched surfaces. I cannot say enough about my experience. I am an avid reviewer whether it be a positive or a negative experience. This was a GREAT experience and I would highly recommend this dealership. More

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My experience here was not horrible but it wasn't great either. Even thou Jason was not the one to close our deal. I honestly feel like he's the only person that helped us. We came to test drive the car we either. Even thou Jason was not the one to close our deal. I honestly feel like he's the only person that helped us. We came to test drive the car we wanted even thou we did our own research. Carla didn't provide any additional information. As we sat there I told my partner there's no way she's been doing this a long time. I never been into a dealership where a sales person does not try to ”sell” you a car. I also asked her about lowering the price and she said there was not any wiggle room. I received an email for a lower price which I totally forgot about. She stated the price was “firm”. Once I told her we would go to Infiniti of Roswell. she went into the “we can’t hold the car speech”. That’s the only time when she offered any information. Besides getting keys for us to test drive. Jason has reached out via email before the car buying process and after thanking us although we haven’t meet him face to face I really appreciate that! If I ever came back to Gwinnett I would I definitely recommend him! More

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Clara was kind and easy to work with. This was the quickest and easiest car buying experience I’ve had in a really long time. quickest and easiest car buying experience I’ve had in a really long time. More

by amyga2003 Verified Customer Verified Customer

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