Claudia Breaux

Brought my truck in for the recall that was issued for the 2021- 2024 Silverados with the 6.2L motors. After a few hours after dropping it off, I received a call from a representative that informed me tha the 2021- 2024 Silverados with the 6.2L motors. After a few hours after dropping it off, I received a call from a representative that informed me that my vehicle was not part of the recall because of the VIN although it’s a 2021 Silverado with a 6.2L motor. The representative said I can come pick it up. When I returned to the dealership, I told the cashier that I was here to pick up my truck because the truck was fine and not part of the recall. The cashier told me that my truck is not good and that there is no remedy to fix the recalled issue. She also stated that, I would have to return at a later date to have the truck repaired. So now I’m confused! What is it? I was told that the truck was not part of the recall by one person and another is telling me the complete opposite. More

by DAVID32086 Verified Customer Verified Customer

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Service was prompt, friendly, and very pleasant. Was very pleased with work that was done and the level of professionalism. Was very pleased with work that was done and the level of professionalism. More

by LINCOLN.SMITH05 Verified Customer Verified Customer

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They were very accurate. They were very nice and they did the job. I appreciate it. They were very nice and they did the job. I appreciate it. More

by hornejoey3 Verified Customer Verified Customer

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Yebe mi camioneta para un servicio full y una luz de check engine aun tengo esa luz encendida check engine aun tengo esa luz encendida More

by Joselrodriguez893 Verified Customer Verified Customer

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Service personnel are courteous and make sure that you are taken care of while you wait. are taken care of while you wait. More

by mgsavo55 Verified Customer Verified Customer

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All week I felt like I was given the run around was so unhappy with my experience unhappy with my experience More

by DESIREEKB88 Verified Customer Verified Customer

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I brought my suburban in about three weeks prior to this visit. Nobody really looked at it and told me there was nothing wrong with it. Three weeks later, my transmission went out. When I brought it in the visit. Nobody really looked at it and told me there was nothing wrong with it. Three weeks later, my transmission went out. When I brought it in the second time, they told me they would see when they could get to it. I called the service manager, and let him know what I have been through. After that, they finally looked at the suburban and told me the transmission was bad. I had to pay a towing charge from the North Shore to get it back to the dealer. It would have been nice if when I brought it in somebody would have actually diagnosed the transmission problem Before it left me stranded. Once they started replacing the transmission I got it back in about five days. I also had to rent a car so I had transportation. More

by EROSIE5112 Verified Customer Verified Customer

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I told them that service esc light was on. They changed the turbo instead so my truck is doing the same thing that cost me $2500 They changed the turbo instead so my truck is doing the same thing that cost me $2500 More

by Randy brooks Verified Customer Verified Customer

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I came to get an oil change for the first time and I can say that everyone who works here is genuinely nice , very professional and polite. I appreciate you all. I will be coming back again say that everyone who works here is genuinely nice , very professional and polite. I appreciate you all. I will be coming back again More

by Jayme Ford Verified Customer Verified Customer

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Great service. Very nice people in leson. Good communication with everyone. Will be back for my next service Very nice people in leson. Good communication with everyone. Will be back for my next service More

by AMANDAVOISIN2015 Verified Customer Verified Customer

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