Claudia Melgarejo
Claudia Melgarejo at Herb Chambers Lexus of Hingham

Claudia Melgarejo | Page 6

Service Advisor

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
67 Reviews
5.0

67 Reviews

Write a Review

67 Reviews of Claudia Melgarejo

May 19, 2021

Dealership Rating
Employee Rating

My visit today was very good, Claudia was a very nice girl, pleasant and helpful but the only my car was outside why is that More

by Dieulene
Customer Service
Recommend Dealer
Yes
May 24, 2021

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us this review and feedback. We are pleased to hear that you enjoyed working with Claudia here at Herb Chambers Lexus of Hingham, and we will certainly let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

May 18, 2021

Dealership Rating
Employee Rating

Great dealership. Good sales experiences and service on 2 cars has been terrific these past 6 years. Current service advisor is Claudia. Warranty issues and service always completed correctly and on tim More

by Ray F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Tierney, Ruben Oliveira

May 19, 2021

Herb Chambers Lexus of Hingham responded

Ray, thank you for taking the time to leave us a review! We couldn't be happier to hear that Claudia and our team have taken such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly pass along your kind words. We look forward to your next visit!

May 14, 2021

Dealership Rating
Employee Rating

Great job! Everything promised was delivered timely , friendly and problem free. I will most definitely come here again! What a nice surprise to pick up My car and it was washed ! More

by SNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2021

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 08, 2021

Dealership Rating
Employee Rating

My experience at this place was great due to Claudia! She was very helpful, kind and informative. Overall a good experience and will continue to bring my car here. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2021

Herb Chambers Lexus of Hingham responded

Denise - thank you for posting about your wonderful experience with our team member, Claudia. It was a pleasure to have your business at Herb Chambers Lexus of Hingham!

May 08, 2021

Dealership Rating
Employee Rating

Service and parts personnel, Claudia and Brooke were friendly and welcoming. They made for a great experience. The concierge for the service department as well. More

by psal912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brooke Carpenter

May 10, 2021

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! We are pleased to hear that Claudia and Brooke both took good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 28, 2021

Dealership Rating
Employee Rating

Friendly staff. They gave a detailed estimate with all the problems that my vehicle had. They delivered the vehicle when they promised. A good experience overall. More

by rb951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Claudia Melgarejo

Apr 28, 2021

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We strive to deliver a seamless experience for our guests, and it is wonderful to hear that this was reflected in your time working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you again down the road!

May 15, 2021

rb951 responded

Unfortunately, a couple of weeks later and after 7 thousand dollars of repairs i found i had no windshield wiper fluid. I open the hood and found that the inlet into the fluid reservoir was detached and all clips to hold it place and all clips to hold the engine cover are missing. A poor way to end 7 thousands dollars worth of repairs.

May 15, 2021

rb951 responded

I am asking Herb Chamber Lexus Hingham to correct this sloppy job. I will report whether they fix it or not.

April 18, 2021

Dealership Rating
Employee Rating

Excellent service department.The people were all very friendly and professional.I highly recommend them.The entire process was easy,fast and overall excellent.Herb Chambers Lexus in Hingham is number one More

by Bill D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2021

Herb Chambers Lexus of Hingham responded

We couldn't have asked for better feedback, Bill! It's great to hear that our team took such good care of you and your vehicle. Thank you for trusting Herb Chambers Lexus of Hingham with your service needs!

April 17, 2021

Dealership Rating
Employee Rating

Lexus Of Hingham service department always does a phenomenal job. They go above and beyond and never disappoint . If it’s not Lexus of Hingham my vehicle is not getting serviced . More

by texanmade
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty, Jon Seekins

Apr 19, 2021

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 17, 2021

Dealership Rating
Employee Rating

Today I had a service appointment with Claudia at Herb chambers Lexus in Hingham. Claudia was friendly and thoroughly articulated how long the service appt would take, how much the service would cost and More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 20, 2021

Herb Chambers Lexus of Hingham responded

Brian, thank you for taking the time to leave us a review! We couldn't be happier to hear that Claudia took such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

April 15, 2021

Dealership Rating
Employee Rating

Claudia from the service department kept me informed throughout the day on the status of my car. She was very friendly and professional, as is everyone at this dealership. More

by Trish D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2021

Herb Chambers Lexus of Hingham responded

Trish - thank you for leaving us a review! It is great to hear that Claudia was so helpful during your recent visit to Herb Chambers Lexus of Hingham!

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