217 Reviews
Write a ReviewDealership Experience
10 yrs, 5 mos
Industry Experience
10 yrs, 5 mos
Languages Spoken
English
217 Reviews of Claudia Smith
April 17, 2019
Great experience! Very helpful, got what I wanted and in an timely manner. Worked on finding the right vehicle until we were able to find the right one. Very helpful, got what I wanted and in an timely manner. Worked on finding the right vehicle until we were able to find the right one. More
Other Employees Tagged: Nathan Lauck
April 12, 2019
Friendly, thoughtful service. My own "personal car shopper" Claudia learned the details I was looking for in a car - options, mileage, price. She paid attention to what mattered to me. Then, she looked for matc Claudia learned the details I was looking for in a car - options, mileage, price. She paid attention to what mattered to me. Then, she looked for matches at the dealership. She became a "personal car shopper," which took a great deal of work off my shoulders. And, she is very friendly. Claudia did not know the answers to several of my questions. She did, however, seek assistance on any technical questions. More
Other Employees Tagged: Jon David
April 05, 2019
Excellent very helpful Very helpful worked with me and my husband excellent customer service i would recommend a friend to go see both of them,we had no waiting they help us Very helpful worked with me and my husband excellent customer service i would recommend a friend to go see both of them,we had no waiting they help us as soon as we walked in More
Other Employees Tagged: Donald Hodge
April 01, 2019
I'm a sucker and now paying for it I will start off by saying I love the Jeep I bought. I would have bought it none-the-less; however, I came home to find out I paid for a warranty I th I will start off by saying I love the Jeep I bought. I would have bought it none-the-less; however, I came home to find out I paid for a warranty I thought was a part of the Certified Used part of the vehicle. I had no clue the over $2,500 was an additional cost and added on without being informed of this (except being quickly asked to sign & initial -- because you know it shows I touched a pen to a piece of paper). It's my fault really, I allowed all the pre-printed paperwork to get past me. Additionally, the associates tried to finance through an institution I didn't approve of. Thankfully the finance officer said the name of the bank they went through for credit, and I said that's not the bank I want. But guess what? That meant my credit had to be run a third time. Buyer, make sure you read EVERYTHING before signing (no matter how long it takes), DO NOT let anyone try to rush you through all the signatures and initials. I'm owning up to my costly mistake, just want to make sure this doesn't happen to anyone else. More
Other Employees Tagged: Al Gallegos
March 27, 2019
No Pressure The sales team was great they made this experience good by no pressure sale, stayed late to ensure we were happy with the vehicle we found. They were The sales team was great they made this experience good by no pressure sale, stayed late to ensure we were happy with the vehicle we found. They were happy to show and let us drive several vehicles. They listened to what you wanted. And in price range you wanted. More
Other Employees Tagged: Dominic House
March 20, 2019
Pleasurable experience!! Claudia was a pleasure to work with, everything went smooth! I’ll recommend this dealership time and time again for their great service and friendly p Claudia was a pleasure to work with, everything went smooth! I’ll recommend this dealership time and time again for their great service and friendly people! More
Other Employees Tagged: Al Gallegos, Donald Hodge, Donnie Latimer
January 17, 2019
New purchase Our initial sales rep was heading out of town before my husband could make it up to test drive the vehicle I had chosen. Micheal G. made sure to set Our initial sales rep was heading out of town before my husband could make it up to test drive the vehicle I had chosen. Micheal G. made sure to set us up with another sales person and had all questions answered before he left. They listened to what I said and didn't bother us with phone calls but respected our time frame. The bargaining was straight forward, there were no hidden fees. The vehicle was detailed in excellent condition. We would buy from Olathe Dodge Chrysler Jeep Ram again. More
Other Employees Tagged: Michael Gilbreath
January 13, 2019
They were amazing Claudia Smith and John Hodges they're a great team they didn't pressure Us into buying a car They took their time and work with us on the paperwork. Claudia Smith and John Hodges they're a great team they didn't pressure Us into buying a car They took their time and work with us on the paperwork. They will practically bend over backwards to get you inside a vehicle And I will recommend it to all my friends and family to go to them. More
Other Employees Tagged: Al Gallegos, Donald Hodge
December 08, 2018
New Car Everyone was great! Thanks to the amazing staff for all their help. We are very satisfied with the sales and finance team. We got the car of our dream Everyone was great! Thanks to the amazing staff for all their help. We are very satisfied with the sales and finance team. We got the car of our dreams for a fantastic price. More
Other Employees Tagged: Nathan Lauck, Andrew Roark
November 19, 2018
Amazing Expierence! I would absolutely recommend this dealership! the whole time i was able to do everything over phone and just went and picked up my car! it was fast an I would absolutely recommend this dealership! the whole time i was able to do everything over phone and just went and picked up my car! it was fast and easy! wont be going anywhere else! More

