Claudia Torres
Claudia Torres at Sam Pack's Five Star Ford Carrollton

Claudia Torres

New Car Sales

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

Contact Me
5.0
20 Reviews

Hi, I’m Claudia Torres! I’m proud to be part of the team at Five Star Ford in Carrollton. Helping people find the right vehicle isn’t just my job, I genuinely love what I do and the relationships I build along the way. Outside of work, I enjoy spending time with family and friends, staying active on social media. I’m also a proud pet lover, Bridget, is my favorite doodle and I believe life is just better with animals around. When you work with me, you can expect energy, honesty, and a true 5-star experience every time. I look forward to meeting you!

Dealership Experience

1 yr

Industry Experience

1 yr

Languages Spoken

English English

Spanish Spanish

5.0

20 Reviews

Write a Review

20 Reviews of Claudia Torres

September 27, 2026

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Employee Rating

Great experience start to finish. Claudia Torres was terrific to work with. I would not hesitate to do business with them again. More

by Greg
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Sep 28, 2026

Sam Pack's Five Star Ford Carrollton responded

Greg, We are deeply grateful for your feedback! Delivering a clear and enjoyable experience across every step of the process is our top priority, and we’re delighted that Claudia took such great care of you. Thank you for choosing Five Star Ford Carrollton, and please don't hesitate to reach out us at 972-242-6415 whenever we can assist you in the future. Best regards, Trey Russell, General Manager

September 26, 2026

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Great service, great sales team and Fantastic finance department. Test drove a few trucks and decided to purchase the King Ranch F150. It’s comfortable, drives great, gets super mileage and has amazing More

by Heatherblair64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly

Sep 27, 2026

Sam Pack's Five Star Ford Carrollton responded

Heather, King Ranch F-150 with massage seats—now that is driving in absolute style! Thank you so much for the amazing review and for recommending our sales, finance, and service teams at Five Star Ford Carrollton. We’re thrilled that you love your new truck and want to hear from you at 972-242-6415 with questions. Enjoy the ride! Best regards, Trey Russell, General Manager

September 25, 2026

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Claudia was INCREDIBLE! I came in with a lot of questions and she worked diligently to help me find the best fit for my needs. She listened well, and didn't lose focus when More

by April W.
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 26, 2026

Sam Pack's Five Star Ford Carrollton responded

April, We are deeply grateful for your loyalty and kind words! Providing genuine customer care is our top priority at Five Star Ford Carrollton, and we’re thrilled that Claudia delivered such an exceptional experience for you. Thank you for recognizing our team's commitment to service over the years and for recommendations. Please let us know if we can ever assist you in the future at 972-242-6415. Best regards, Trey Russell, General Manager

September 19, 2026

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Work extremely hard to find my father the best deal, price and vehicle for him! More

by Carloshdz214
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2026

Sam Pack's Five Star Ford Carrollton responded

Carlos, Going above and beyond to lock in the right price, deal, and vehicle for your dad is exactly what we strive for every single time at Five Star Ford Carrollton. Thank you for choosing us to help with your father's vehicle purchase—and please reach us at 972-242-6415 when you need vehicle advice. Congratulations to your family on your auto purchase. Best regards, Trey Russell, General Manager

September 16, 2026

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Claudia Ramírez is still a rockstar even after months of purchasing our Explorer xx from her. Still very attentive and makes sure we are taken care of. Glad she was our salesperson 100% More

by Ernie23
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Recommend Dealer
Yes
Sep 16, 2026

Sam Pack's Five Star Ford Carrollton responded

Congratulations, Ernie! We truly appreciate your kind words! Delivering attentive, long-term care to our customers is what dedicated service is all about, and Claudia exemplifies that every day. Thank you for choosing Sam Pack's Five Star Ford Carrollton for your Explorer. Reach out to 972-242-6415 for technical or care advice. Enjoy your ride! Best regards, Trey Russell, General Manager

August 23, 2026

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Very professional but friendly and helpful staff definitely the best first car experience all around especially from Claudia Torres More

by jga50600
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2026

Sam Pack's Five Star Ford Carrollton responded

Jga50600, Best first car experience ever—love to hear it! Huge congratulations on your new ride! Claudia Torres is an absolute rockstar, and we’ll be sure to pass along your high praise to her. Thank you for choosing Five Star Ford Carrollton for your first vehicle! Let us know if you have technical or care questions at 972-242-6415. Best regards, Trey Russell, General Manager

August 21, 2026

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Hi I just would like to write this review for my sales rep Claudia she is absolutely outstanding she made sure me and my family were taken care of and very great custermer service More

by Shalondawilliams12990
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Recommend Dealer
Yes

Other Employees Tagged: Herman Bueno

Aug 22, 2026

Sam Pack's Five Star Ford Carrollton responded

Shalonda, Taking care of our families is what it’s all about at Five Star Ford Carrollton. Thank you for the wonderful shoutout for Claudia. She is truly dedicated to making sure every customer leaves happy and well taken care of. We appreciate your business and hope to hear from you at 972-242-6415 when you have future auto needs. We appreciate you! Best regards, Trey Russell, General Manager

August 16, 2026

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This whole process was one of the easiest from start to finish! Claudia, Scott, and Marlet were so easy to work with. Quick communication Honest & transparent Friendly and not pushy Highly recomm More

by jackicking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlet Laffon

Aug 17, 2026

Sam Pack's Five Star Ford Carrollton responded

Jackicking, Providing quick communication, complete transparency, and a friendly, stress-free environment is always our main goal at Five Star Ford Carrollton. We will be sure to pass along your kind words to Claudia, Scott, and Marlet—they'll be excited to know they made such a great impression. We appreciate your business and hope you enjoy your new vehicle! Let us know if there is anything else you need at 972-242-6415. Thank you, Trey Russell, General Manager

August 15, 2026

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I had a wonderful experience from the beginning of the process to the end of the process everything worked smooth. They really make you feel like part of the family and I’m glad to be part of the family. More

by isaiasugalde
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jared Wingard , Ben Beckham

Aug 16, 2026

Sam Pack's Five Star Ford Carrollton responded

Isaiasugaide, Thank you so much for sharing this! We're thrilled the entire process went smoothly, and that you truly felt like part of the family — because that's exactly how we see our customers. Thank you for choosing Five Star Ford Carrollton and please call 972-242-6415 for new Ford advice. Best regards, Trey Russell, General Manager

August 15, 2026

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Employee Rating

I came all the way from New Mexico, and I can honestly say it was worth the trip! You HAVE to ask for Claudia at Sam Pack Five Star Ford in Carrollton. She made the entire process easy, comfortable, and a More

by Jacobo Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: It was great meeting Max, great guy

Aug 16, 2026

Sam Pack's Five Star Ford Carrollton responded

Thank you so much, Jacobo! We're honored you made the trip all the way from New Mexico, and thrilled Claudia made it worth every mile. She truly goes above and beyond for her customers, and we're so glad her honesty, communication, and care shone through. We'll make sure she sees this — thank you for trusting Sam Pack Five Star Ford in Carrollton with your business! Reach Claudia and our team at 972-242-6415 for vehicle advice. Best regards, Trey Russell, General Manager

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