Claudio Perez

Claudio was great, helped with all my questions and concerns. And helped make sure a reset issue I was having with the car was completed. concerns. And helped make sure a reset issue I was having with the car was completed. More

by dominiquestallings93 Verified Customer Verified Customer

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Claudio was very considerate, kind and communicative in regard to the service of my car. regard to the service of my car. More

by emc0416 Verified Customer Verified Customer

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Since you are insisting on getting my feedback, here it is!! 07/14, I went to Fiat Arrigo and left my car as recommended by Claudio Perez instead making an appointment for the service. 07/18, I went back is!! 07/14, I went to Fiat Arrigo and left my car as recommended by Claudio Perez instead making an appointment for the service. 07/18, I went back to the garage since I had to pick up something in my car and surprised by the fact the car haven't move from the spot that I left there 5 days before. Finally, car was inspected on 07/22 and returned on 07/25. Mirror switch was not fixed stating my battery was bad and can't be sure what was the issue with!. Charged $550 to replace Trunk Struts. wanted to charge me $470 for the battery. the day I picked up the car I asked him if my car was starting or not and he said "I don't know", means I don't care. {car was not starting}. So terribly bad to be treated like that since my first 2 experience with Gayle & Chris was great. More

by jmb Verified Customer Verified Customer

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Very disappointed in my last service. I was quoted ~$3k for a repair (coolant o ring replacement) and was told that it was mostly labor (5 hours); however, it would take them less than I was quoted ~$3k for a repair (coolant o ring replacement) and was told that it was mostly labor (5 hours); however, it would take them less than 2 hours to do the job. When I questioned it, I was told that the job was rated for 5 hours and that was how they came up with the quote. How is that justified? As someone that purchased multiple vehicles from that dealership, very disappointing BTW, same job at a different dealer was $1,100! More

by IMKENMARTINEZ Verified Customer Verified Customer

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Great service. Claudio Perez is the best service advisor. I am very happy with the service. Claudio Perez is the best service advisor. I am very happy with the service. More

by ALEXVILPER Verified Customer Verified Customer

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Claudio is attentive and very helpful in coordinating and scheduling all of my service needs. scheduling all of my service needs. More

by ldarzentas Verified Customer Verified Customer

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Great service, Kendall Foreman was extremely helpful and knowledgeable, and gave updates while my vehicle was being serviced. knowledgeable, and gave updates while my vehicle was being serviced. More

by aruffolo17 Verified Customer Verified Customer

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Very polite, very clean atmosphere. The Service person was good to work with. The service video was a nice tool to receive. The Service person was good to work with. The service video was a nice tool to receive. More

by carolyntrego Verified Customer Verified Customer

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I had 7:30 appointment because needed the car right away. Just brought in for an oil change and tire rotation. Nothing was done to my car until 8:10 as I waited outside. Right there I lost 40 minutes. It see Just brought in for an oil change and tire rotation. Nothing was done to my car until 8:10 as I waited outside. Right there I lost 40 minutes. It seemed to me, I may be wrong, that the doors for the mechanic bays didn’t open until 8 o’clock anyways. It took two hours to do the service. I had a gas station with five mechanic bays and an oil change with tire rotation would not take more than 30 minutes. It’s just my opinion you can take it or not. More

by americobruno Verified Customer Verified Customer

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Good communication. Respectful of my time. Always advised of status of work being done. Consuderate. Respectful of my time. Always advised of status of work being done. Consuderate. More

by acart57 Verified Customer Verified Customer

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