Claudio Perez | Page 2

Working with Claudio is the best thank you for the service really appreciate it a lot service really appreciate it a lot More

by LR Verified Customer Verified Customer

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had an excellent experience at this dealership from start to finish. The staff was friendly, professional, and genuinely focused on making sure I was taken care of. They explained everything clearly, answere to finish. The staff was friendly, professional, and genuinely focused on making sure I was taken care of. They explained everything clearly, answered all of my questions, and kept me updated throughout the service. More

by URIOSTEGUIG394 Verified Customer Verified Customer

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had an excellent experience at this dealership from start to finish. The staff was friendly, professional, and genuinely focused on making sure I was taken care of. They explained everything clearly, answere to finish. The staff was friendly, professional, and genuinely focused on making sure I was taken care of. They explained everything clearly, answered all of my questions, and kept me updated throughout the service process. The work was completed on time, and my vehicle was returned clean and running great. It's refreshing to receive such honest, efficient, and high-quality customer service. I truly appreciate the team's attention to detail and commitment to customer satisfaction. I highly recommend this dealership to anyone looking for reliable service, and I'll definitely be returning for future maintenance. More

by URIOSTEGUIG394 Verified Customer Verified Customer

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Great customer service. .Thanks caludio is always the best, and keep me inform for the best assist. .Thanks caludio is always the best, and keep me inform for the best assist. More

by petrillop Verified Customer Verified Customer

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I brought my Maserati in because the check engine light came on. Instead of focusing on diagnosing the problem, I was given a proposal full of unrelated repairs, including an unnecessary oil change even th came on. Instead of focusing on diagnosing the problem, I was given a proposal full of unrelated repairs, including an unnecessary oil change even though it had been less than 5,000 miles since the last one. We had to ask them to perform specific diagnostic tests on the wiring, sensors, and pressure systems. Every test came back normal, yet they continued pushing the same expensive, unrelated recommendations. It felt like the proposal was generated before the actual diagnosis rather than based on the test results. I expected transparent, evidence-based recommendations from a luxury dealership, but this experience left me disappointed. More

by SPADA_JOSEPH Verified Customer Verified Customer

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Tumeline of Service repairs can improve. Also communication needs to improve to customer regarding completion of work. Also communication needs to improve to customer regarding completion of work. More

by acart57 Verified Customer Verified Customer

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Very helpful and kept checking to see if we were ok while we waited. Found the issues with the vehicle and is resolving the issue with ordering new parts. Exceptional customer service… we waited. Found the issues with the vehicle and is resolving the issue with ordering new parts. Exceptional customer service… More

by loretta28 Verified Customer Verified Customer

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They charged me over $400 for a simple wheel alignment and tire rotation and balance... unbelievable. Thieves and tire rotation and balance... unbelievable. Thieves More

by luisgcorne Verified Customer Verified Customer

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CLAUDIO IS ALWAYS THE ABSOLUTE BEST! ALWAYS READY TO ASSIST, HAS BEST PLAN TO HEL SAVE ON MAINTENANCES AN REPAIRS!! LOVE HIM! BE BACK FOR SURE! ALWAYS READY TO ASSIST, HAS BEST PLAN TO HEL SAVE ON MAINTENANCES AN REPAIRS!! LOVE HIM! BE BACK FOR SURE! More

by JGOLDSTEIN2 Verified Customer Verified Customer

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Very helpful. Fast and easy to schedule an appointment. Very informative with the issue that was going on. Fast and easy to schedule an appointment. Very informative with the issue that was going on. More

by AP Verified Customer Verified Customer

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