Claudiu Timoftica | Page 11

Rick and Yanni ensured that this process was comfortable and smooth! Every question or concern was answered and addressed with great care - while making you feel like a new member of this great Motor Werks and smooth! Every question or concern was answered and addressed with great care - while making you feel like a new member of this great Motor Werks Family! Now I see why they have (and deserve) such an outstanding reputation! More

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Alex over at Motor Werks Cadillac was amazing! Extremely patient throughout the whole process. You’ve got a bright future ahead of you! I will for sure be back when I’m ready to trade in my other vehicle. T patient throughout the whole process. You’ve got a bright future ahead of you! I will for sure be back when I’m ready to trade in my other vehicle. Thank you again! More

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Every person I dealt with said how much they liked working for the dealership and it showed. Izabela in sales did most of the deal, greeted me in the parking lot and helped move the sale through all t working for the dealership and it showed. Izabela in sales did most of the deal, greeted me in the parking lot and helped move the sale through all the process quite quick. Rick the GM stopped in several times checking in on me, I appreciate that. Claudia in finance moved through the mountains of paperwork with ease. And by the way, the car is awesome, quite the upgrade from my 2010! More

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I’m a long time customer of MotorWerks and my experience yesterday purchasing my Escalade is exactly why I remain loyal. I can’t say enough about Izabella who went out of her way to explain, accommodate and yesterday purchasing my Escalade is exactly why I remain loyal. I can’t say enough about Izabella who went out of her way to explain, accommodate and help me evaluate options. Rick the GM was also very helpful and friendly negotiating a deal that worked for me. Finally, Claudiu was extremely helpful and professional during what’s typically one of the less pleasant phases of making a purchase. He explained the warranty’s thoroughly and helped me decide which one was best for my needs. Finally, I think it’s important to mention Ross Wear. As I mentioned, I’m a repeat customer which is due in no small part to the pleasant experiences I have with Ross when it’s time (as is inevitably will be) to have my vehicle serviced. The sales staff has always been friendly and polite but customer interaction with sales staff is limited compared to the repeat interactions the customer has with the service team and at least for me, these ongoing interactions and experiences are more influential on determining customer loyalty to a dealership. Kudos to Rick, Claudiu, Izabella and Ross for truly loving what you do - it shows in how well you do it! More

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Very friendly staff. Everyone has been professional helped me out at buying my first car. Isabella our sales representative knew the car we were interested in to heart which made it easier to purchase helped me out at buying my first car. Isabella our sales representative knew the car we were interested in to heart which made it easier to purchase with ease. More

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Adjusted well to a lot of changes. He was very helpful. She changed her mind and he was understanding and helpful. Answered all questions and concerns and returned call in a timely manner She changed her mind and he was understanding and helpful. Answered all questions and concerns and returned call in a timely manner More

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Niram thanks for helping me out with this purchase was going happen but thanks to you i made my dream true of owning a jeep srt going happen but thanks to you i made my dream true of owning a jeep srt More

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Thank you for Izabela Oglodzinska with Motor Werks Cadillac to help purchase Cadillac Escalade 2014 . Nice, responsible service, easy to deal with and my pleasure to have buy with Motor Werks Cadillac Cadillac to help purchase Cadillac Escalade 2014 . Nice, responsible service, easy to deal with and my pleasure to have buy with Motor Werks Cadillac of Barrington. More

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Great experience, Niram was professional and handled everything beyond expectations. Would defined come back here again next time I'm ready to buy another car! everything beyond expectations. Would defined come back here again next time I'm ready to buy another car! More

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Had a great experience purchasing my vehicle from Jim. He is a very nice guy, easy to deal with, and made me feel comfortable in making my purchase. Cladiu was very accomodating in getting through all the pa is a very nice guy, easy to deal with, and made me feel comfortable in making my purchase. Cladiu was very accomodating in getting through all the paperwork as well. Would recommend to anyone looking for a new vehicle. More

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