Clay Hartley
Clay Hartley at Coastal Chevrolet Santa Barbara

Clay Hartley | Page 2

Service Advisor

Coastal Chevrolet Santa Barbara

301 S Hope Ave
Santa Barbara, CA 93105

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4.6
26 Reviews

Languages Spoken

English English

4.6

26 Reviews

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26 Reviews of Clay Hartley

February 07, 2025

Dealership Rating
Employee Rating

Very helpful staff they answered all of our questions and concerns I recommend this place. More

by JJCHICANGEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez , Pedro Haro

Feb 12, 2025

Coastal Chevrolet Santa Barbara responded

We're happy you found our staff to be so supportive during your experience here at Coastal Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

February 03, 2025

Dealership Rating
Employee Rating

Very straightforward in what was needed and price was a little less than expected. Great communication from service advisor. More

by evetsecnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Gonzalez

Feb 06, 2025

Coastal Chevrolet Santa Barbara responded

Hello, thank you so much for your positive comments about your recent experience at Coastal Chevrolet! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 27, 2025

Dealership Rating
Employee Rating

It's my understanding that the dealership went through an ownership and at first,t I was hesitant to come in but had to go in for an open recall on my Tahoe. I realize the service team is unchanged, with the More

by Jlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Monreal, Daniel Ybarra , Charley Diaz Jaime, Jason Horneman

Jan 31, 2025

Coastal Chevrolet Santa Barbara responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

January 13, 2025

Dealership Rating
Employee Rating

Service advisor Clay was very friendly and professional he answered all my question and addressed all my concerns. More

by eveal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Coastal Chevrolet Santa Barbara responded

Hi, we are so happy to read such a great review about Coastal Chevrolet! It's experiences like yours that really keep us motivated! Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 12, 2025

Dealership Rating
Employee Rating

Service reception was excellent. The sales team don't honor the bait offers on their website. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josiah Authier, Marco Beltran

Jan 17, 2025

Coastal Chevrolet Santa Barbara responded

Hello, we are disappointed to see your low star rating. If you could provide more information regarding your experience, we would be happy to look into this for you. Please email me directly at ereyes@cam-usa.com and provide your full name and contact information. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 01, 2025

Dealership Rating
Employee Rating

They got me in and out quickly and even washed the car. We will be back! More

by KevinR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Coastal Chevrolet Santa Barbara responded

Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 27, 2024

Dealership Rating
Employee Rating

The service was fine as I could tell. However when I got in the truck and drove away I could smell an industrial odor that was annoying and verging on headache status. It was possible t More

by danrmccarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2024

Dealership Rating
Employee Rating

Good The Personal they’re Good En Good Service, good attention to the customers And good customer service by phone More

by UCSB77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Monreal, Daniel Ybarra , Charley Diaz Jaime, Cynthia Gonzalez, Jason Horneman, Marissa Huerta

Dec 12, 2024

Coastal Chevrolet Santa Barbara responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

Dealership Rating
Employee Rating

Very professional! Verry helpful explanation on work performed. Work was done on scheduled time. Thank you More

by JERRYRIOS805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Coastal Chevrolet Santa Barbara responded

Hello Jerry, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 24, 2024

Dealership Rating
Employee Rating

Clay Hartley easy to work with. Kept me informed. All work done. Driver took me home and picked me up quickly. More

by congig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 27, 2024

Coastal Chevrolet Santa Barbara responded

Thank you for taking the time to provide us with such positive feedback. Unfortunately, the 1-star rating doesn't align with your excellent comments. When you have a moment can you please revise your review, it would really mean a lot to us. Thank you once again for your feedback. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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