Miguel Gonzalez

Kevin and the entire team was great to work with - calm, not rushed and helped me find the right truck not rushed and helped me find the right truck More

by MASON30 Verified Customer Verified Customer

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Kevin provided excellent customer service. I will never buy another vehicle. The sales staff is very incompetent and untrustworthy, especially the supervisor, the shaved haired guy who shoved I will never buy another vehicle. The sales staff is very incompetent and untrustworthy, especially the supervisor, the shaved haired guy who shoved me at one point because he didn't agree with me More

by TRUJILLOCESAR Verified Customer Verified Customer

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To do my service people work hard in the back Front desk advising poor service Perón who made the appointment 0 need a lot improvement cashiers girl too aggressive not good. advising poor service Perón who made the appointment 0 need a lot improvement cashiers girl too aggressive not good. More

by MONRROY805 Verified Customer Verified Customer

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Changed my review from 5 stars to 1 due to the fact I am owed a check for $2206 now for 19 days after I was told I would get it. I understand that getting the check 2 days after my purchase is not realistic owed a check for $2206 now for 19 days after I was told I would get it. I understand that getting the check 2 days after my purchase is not realistic even though that is what I was told, but since then I have been given the run around by every single person in finance, told I would be called back, told I would have the check in a few days, basically anything but an honest answer. Not a single person has reached out to me. The only way I have any comms is by calling multiple times a day until someone actually answers the phone. I live an hour away or I would just show up every morning. There are only two explanations; they are incompetent and do not know their job, or they have no problems lying to customers to make a sale. More

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Thank you for making our truck buying experience painless from sales to the finance team! from sales to the finance team! More

by JODILOCKE Verified Customer Verified Customer

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Awful! ! Bought a 70k truck and they never paid off the old loan on the truck after 45 days. GM financial trying to hit my credit. Called and they can’t even ! Bought a 70k truck and they never paid off the old loan on the truck after 45 days. GM financial trying to hit my credit. Called and they can’t even transfer you to a manager. Sleezy!! Stay away!! More

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Yesterday, my Buick was at the dealership for 9 hours for the replacement of the brake pads and spark plugs, due to a loud squeaking noise. When I picked up the vehicle, I was assured that everything was in the replacement of the brake pads and spark plugs, due to a loud squeaking noise. When I picked up the vehicle, I was assured that everything was in proper working order and was charged $1,400. On my way home, I immediately noticed that the same noise was still present, exactly as before the “repair.” When I later reviewed the invoice at home, I discovered the following discrepancies: The invoice indicates that only the spark plugs were replaced; The 10% discount coupon I provided was not reflected on the invoice; The invoice states that payment was made in cash, although I always pay by card. I contacted the dealership to report these issues and was instructed to return the following morning. This morning, I was informed that the brake pads had not been replaced because they were supposedly “in good condition,” and that only the brake rotors were resurfaced. This is highly questionable, as brake pads are typically replaced at around 60,000 miles, while my vehicle currently has 90,000 miles. Moreover, brake pad replacement was explicitly requested by me during the initial visit. I was also told that since the vehicle is under warranty, the brake pads would now be replaced. This raises an obvious question: why was this not done during the original 9-hour service visit, when the issue was clearly reported? When I asked why the 10% discount was not shown on the invoice, the manager stated that it had been applied, but that the finance department failed to document it. This raises a serious concern: how can an official invoice be issued with inaccurate or misleading information? I requested that the old brake pads be returned to me. After an additional 4 hours, I picked up the vehicle with the brake pads replaced; however, the old pads were simply thrown into a box, without any explanation. I cannot be certain that these were actually my original pads, although they appeared to be in very poor condition. My question is: who will compensate me for the inconvenience, lost time, unprofessional service, and inaccurate documentation related to this matter? More

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Excelente trato y amables siempre buscan la mejor opción para el cliente recomendable al 100% para el cliente recomendable al 100% More

by SAHAGUNCITA Verified Customer Verified Customer

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The service is always delivered as promised. I also have had a very positive buying experience. The only problem I have had is when a friend sold their car to this dealership, I did not see th I also have had a very positive buying experience. The only problem I have had is when a friend sold their car to this dealership, I did not see the same care as when one is buying. They need a different buyer of used cars. More

by KevinR Verified Customer Verified Customer

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Honest and very upfront! No hidden agenda to get you into a car you can’t afford. Highly recommend! No hidden agenda to get you into a car you can’t afford. Highly recommend! More

by krul Verified Customer Verified Customer

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