Clay Moore

Bought a used car from there. Promises were made and not kept. Out of two months, car was in their shop over five weeks, and it still isn’t fixed. Was told they couldn’t help me Promises were made and not kept. Out of two months, car was in their shop over five weeks, and it still isn’t fixed. Was told they couldn’t help me anymore, to take it to another dealer. I wouldn’t recommend this dealership to anyone. More

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The salesman was great! And the staff was good. It is the service dept. I have a problem with. There were issues with the car we brought it up there twice and it was never f And the staff was good. It is the service dept. I have a problem with. There were issues with the car we brought it up there twice and it was never fixed. When I checked the oil it was dark so I got with the salesman and he said to bring it up there and they would change the oil. All they did was turn off the oil change light. The air pressure light was on to, I fixed that. When you buy a new or used car things should be checked and you should have no lights come on for at least a few months. I also already had to put a new battery in the key. I did let the manager know all of this and he never called or responded back. I gave him a few days before I did this review. More

by mandhfitz Verified Customer Verified Customer

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Great communication and very helpful! Everytime I'm there it's a great interaction and he's always willing to lay my options out clearly and without pressure. I would trust him for my nex Everytime I'm there it's a great interaction and he's always willing to lay my options out clearly and without pressure. I would trust him for my next vehicle purchase. More

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Been going here for service for last three years, clay is super! Recently bought a Ridgeline from Donny. This dealership earned our bussiness super! Recently bought a Ridgeline from Donny. This dealership earned our bussiness More

by meow0 Verified Customer Verified Customer

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Unfortunately our air conditioning died while we were traveling and we were taken advantage of. Not only did they charge us the absolute highest price online at $1,700 to fix the compressor ( the averag traveling and we were taken advantage of. Not only did they charge us the absolute highest price online at $1,700 to fix the compressor ( the average is $1300-1600) When the car was fixed, they said sorry we have to add in additional fees and charges of $180. We were never make aware of that before. And we ended up paying over $1800. Very sad to be taken advantage of Hope they don’t do that to everyone More

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Although there was an issue with the truck I purchased the staff that I felt with did not make me feel like it was an issue and stayed true to what you advertise instead of getting rude or thinking it was the staff that I felt with did not make me feel like it was an issue and stayed true to what you advertise instead of getting rude or thinking it was my problem. They helped me and fixed the issue. Very thankful and pleased with the dealership’s professionalism and customer service. Thomas Powell, my salesman was great although fairly new in his role he went above and beyond to ensure. Y satisfaction and satisfied I am. Thanks to all that helped with this process, Thomas, Clay, Wyatt, Nick and Chris were all very professional and courteous. More

by Eddie Verified Customer Verified Customer

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It was great, everything went smoothly. Time was excellent as well. Clay did a great check in and check out. Very friendly staff at Honda! Time was excellent as well. Clay did a great check in and check out. Very friendly staff at Honda! More

by zluna101@gmail.com Verified Customer Verified Customer

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I didn't expect to buy a car the first day I went car shopping. shopping. More

by SaturnsRing2020 Verified Customer Verified Customer

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My wife, and I, have bought many cars, in the past. We have never experienced such a smooth process, in our previous purchases. I initiated contact with Justin, their Internet manager. He listened We have never experienced such a smooth process, in our previous purchases. I initiated contact with Justin, their Internet manager. He listened intently, to our needs, and found the SUV for us. He placed us with salesman, Jake McRannolds. Jake showed us the vehicle, and all it had to offer. Jake is very knowledgeable about Honda vehicles and services and is a great guy to work with. Our new vehicle not only meets our needs, but is “fully loaded”, and our payment is very comfortable. I highly recommend, Honda, of Lake City, to anyone looking to make a purchase, where the customer is, not only respected, but still number one! More

by Rob and Michelle Verified Customer Verified Customer

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They are really nice and really go the extra mile to make the purchase as smooth as possible the purchase as smooth as possible More

by leethomas1991 Verified Customer Verified Customer

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