Clay Moret | Page 3

Kind, professional. & personal. Dennis was very patient & informative. I like I was not pressured. Clay was very nice. Vic was exceptionally helpful & personable. & informative. I like I was not pressured. Clay was very nice. Vic was exceptionally helpful & personable. More

by susanniette Verified Customer Verified Customer

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This was the worst car buying experience ever . One of the happiest moments of my life , turned out to be the most unpleasant! From the moment I came in I was told to leave because the dealership closed i the happiest moments of my life , turned out to be the most unpleasant! From the moment I came in I was told to leave because the dealership closed in 30 minutes. The unprofessional salesman up’d me knowing he had multiple customers . He was literally back & forth . The times he did come to me , everything was leave and come back tomorrow! I can literally write a book on how horrible this experience was . I was told to leave after waiting two hours on finance & told to come in the morning to finish up my paperwork. On top of that I insisted to stay , so they had no choice but to finish me up. Fast forward get into finance & I wanted lease but it was set up to buying . The process took at least 20 mins to get fixed . My salesperson told me it wasn’t possible to do because it was late & yet it was done. Herbert literally was being argumentative saying I said to buy when I know I said LEASE. Didn’t get out of there Until after 11. I noticed the car had scratches & mishaps on the vehicle. Herbert told me they didn’t that was just bugs & that the vehicle wasn’t detailed yet . Next morning I noticed that there was several scratches and mishaps . Yesterday he told me he would set up my appointment to get everything fixed & get my detail. He called me twice only to tell me about downloading the Mercedes & me app. Never once said anything about what we discussed on my vehicle. So I texted him about how I felt in a respectful way despite how I was treated and all he did was send a thumbs up emoji. I’m just honestly saddened by this dealership/experience. It’s so mind boggling to walk into a upscale & luxurious dealership to get treated like xxxx! More

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Ernie Debus of Mercedes Benz New Orleans helped me design and purchase my first Mercedes. He is exceptionally knowledgeable about not only the vehicles themselves, but also the most appropriate accessories f and purchase my first Mercedes. He is exceptionally knowledgeable about not only the vehicles themselves, but also the most appropriate accessories for my individual needs. More

by THOMASANZELMOJR Verified Customer Verified Customer

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Worked with Harry Anderson on the purchase of my new Mercedes. Harry was very informative, knew the vehicle inside and out and really took his time with us to ensure we understood all of the features i Mercedes. Harry was very informative, knew the vehicle inside and out and really took his time with us to ensure we understood all of the features it had to offer. More

by GSANDERS1 Verified Customer Verified Customer

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I had some issues and there was lots of miscommunication but in the end things were resolved. Im happy with the results and would recommend this dealership. but in the end things were resolved. Im happy with the results and would recommend this dealership. More

by INFO86 Verified Customer Verified Customer

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Mr Harry Anderson and mr will Russ were very nice,friendly,and helpful they are the main reason I will only deal with Mercedes neworleans nice,friendly,and helpful they are the main reason I will only deal with Mercedes neworleans More

by faiez2329 Verified Customer Verified Customer

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Everyone was friendly and knowledgeable. Our first purchase of a Mercedes. We are very happy with our decision. From being greeted at the entrance to close of sale, everyone made the experience friend purchase of a Mercedes. We are very happy with our decision. From being greeted at the entrance to close of sale, everyone made the experience friendly and easy. More

by mehaffie Verified Customer Verified Customer

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My salesperson was the best. His salesmanship was extremely professional. His years of service was evident. It was a pleasure to have him a a salesman. I would recommend him always!!! extremely professional. His years of service was evident. It was a pleasure to have him a a salesman. I would recommend him always!!! More

by TRAVELBYDESIGN4U Verified Customer Verified Customer

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The entire staff and process is incredible. This is my 2nd vehicle with this dealership in three years and I am always satisfied. Amazing experience. Everyone always goes above and beyond to get me in the 2nd vehicle with this dealership in three years and I am always satisfied. Amazing experience. Everyone always goes above and beyond to get me in the vehicle I want at an unbelievable price. Harry Anderson was an excellent salesman. Will Russ in finance was fantastic and very thorough with an excellent personality. Clay Moret had answers and solutions for us within minutes. More

by elgin.morales1 Verified Customer Verified Customer

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I had to special order my vehicle and the entire team at Mercedes Benz of New Orleans was great to work with, kept me updated and even stayed late, after normal closing hours, to deliver it to me when arriv Mercedes Benz of New Orleans was great to work with, kept me updated and even stayed late, after normal closing hours, to deliver it to me when arrived at the Dealership late one afternoon. Jason Menesses, Clay Moret and their whole team will take good care of you. I highly recommend them when it’s time for your next vehicle. More

by chris@clickheredigital.com Verified Customer Verified Customer

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