Clayton Einck
Clayton Einck at Norm Reeves Honda Superstore - Huntington

Clayton Einck

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
381 Reviews
4.9

381 Reviews

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381 Reviews of Clayton Einck

June 11, 2026

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Employee Rating

Great service as usual. Ratings are enough. Don’t need to request a word min. More

by Terry
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Norm Reeves Honda Superstore - Huntington responded

Terry, this review feels like a report card with straight A's and a note that says, "Keep up the good work." We appreciate your continued trust and your excellent rating. Thank you for taking the time to grade our performance.

June 07, 2026

Dealership Rating
Employee Rating

Clayton was very nice and very knowledgeable. I was in and out in record time. More

by jjjohnson0908
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Jun 08, 2026

Norm Reeves Honda Superstore - Huntington responded

The forecast called for a quick visit, and Clayton delivered. Thanks for recognizing both his knowledge and his ability to keep things moving efficiently.

June 06, 2026

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Employee Rating

My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains More

by EMWALLAC
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Jun 08, 2026

Norm Reeves Honda Superstore - Huntington responded

Clayton understands that great service isn't just about vehicle care. It's about respect, communication, and follow-through. We're grateful he was able to rebuild your confidence and create the experience you deserved.

June 06, 2026

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Employee Rating

Scheduled oil change - upsold adding tire rotation- now starting wheel shakes - it did not shake prior to this oil change appointment - called to duscuss 2 times but the girl was not helpful- can we pleas More

by lynn.cellars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 08, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi Lynn, we're sorry to hear about your service concerns. We understand how frustrating it can be when your vehicle is experiencing issues, but you don't know why. We'd be happy to connect with you and ensure this is resolved. Please contact Jason Ung at jason.ung@normreeves.com.

May 22, 2026

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Employee Rating

Everyone was friendly and welcoming. I think I already said what I love about the staff. More

by hrhlloyd
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

May 26, 2026

Norm Reeves Honda Superstore - Huntington responded

This one gives “favorite comfort show” energy, where everything just feels familiar, friendly, and easy to settle into. We appreciate you noticing the team’s welcoming approach and sharing that experience with us.

May 09, 2026

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Employee Rating

easy & quick I had a very easy & quick time at the dealership! I was able to get my car serviced quickly and all issues were solved More

by lozogax
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

May 11, 2026

Norm Reeves Honda Superstore - Huntington responded

Like a careful launch prep, your experience progressed step by step, ensuring everything was aligned before moving forward. Happy to have you back for another visit when the next sequence is ready to begin.

May 07, 2026

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Employee Rating

Really great service overall! I always enjoy coming here to get my car supported. Thanks! More

by benicialie
Recommend Dealer
Yes
May 07, 2026

Norm Reeves Honda Superstore - Huntington responded

There’s something really nice about having a place you actually enjoy bringing your car to. We appreciate your support and are thrilled the team continues delivering great service for you. Thanks so much for the review!

May 02, 2026

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I had an awesome time and thank you for the great service!!! This was a wonderful visit… More

by brian.lam1900zz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando , Nicholas Knight, Kevin Lam, Catherine Schlueter

May 07, 2026

Norm Reeves Honda Superstore - Huntington responded

An awesome time and great service is exactly the kind of combination we love hearing about. We’re thrilled your visit felt welcoming, enjoyable, and memorable from start to finish. Thanks for the great review!

April 10, 2026

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Employee Rating

Fast! Clayton was courteous and made sure that I understood what was involved. Also, he gave me an opportunity to select options for recommendations by the More

by elgoto2
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Apr 10, 2026

elgoto2 responded

Looks good!

March 19, 2026

Dealership Rating
Employee Rating

I brought my car in because it wasn’t starting and it was not a battery issue. Clayton said that they ran a diagnostic and confirmed that my alarm that I had purchased with the car was the cause. It was not. More

by sbravo76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi there. While we're glad to hear that the team finished your service promptly, we're concerned by other aspects of your experience. We always provide service recommendations to preserve the well-being of our customers' vehicles, and it's concerning that you felt you were lied to during your experience. Please contact our Service Manager, Jason Ung, at jason.ung@normreeves.com so we can discuss the situation.

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