Clayton Einck
Clayton Einck at Norm Reeves Honda Superstore - Huntington
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Clayton Einck

Service Advisor

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.8
85 Reviews
4.8

85 Reviews

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85 Reviews of Clayton Einck

April 28, 2024

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Employee Rating

Clayton is my service guy. I look for him when I go for service. He’s friendly, knowledgeable, experienced, hard working. Norm reeves has the best sales and service in Califo More

by Sealbeachjoe1
Service Price Transparency
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Recommend Dealer
Yes

April 27, 2024

Dealership Rating
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Clayton and the team were very helpful in getting my Civic Si serviced. I was even dropped off home and picked up when my vehicle was ready. The only improvement I can see is the wait time. 2 hours for More

by Gio31Berdejogallegos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Young man who drove the shuttle that morning

April 25, 2024

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He really shows concerned for his customers, very detail Orientated, trustworthy his customer service is fantastic! If there’s a problem, he contacts you right away makes you aware of it and basically takes More

by Do not have one
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Recommend Dealer
Yes
Apr 26, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience and appreciate your trust in us. We're committed to providing excellent customer service and ensuring that your car is well taken care of.

April 12, 2024

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I have been coming to the Honda Superstore for probably 20 years and have never been disappointed with the service . More

by Miepvt
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Apr 12, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your loyalty and kind words! We're honored to have been your trusted choice for two decades, and we look forward to continuing to provide you with exceptional service.

April 06, 2024

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Everything was great. I don't have 15 words to say other than that so... More

by Sendittobrandon
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, don't hesitate to reach out.

April 02, 2024

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Employee Rating

They replaced my battery. It was a quick and very efficient service. I recently visited Norm Reeves dealership to have my car battery replaced, and I must say, the experience More

by diani910112
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Apr 02, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing Norm Reeves for your battery replacement! We're thrilled to hear about your fantastic experience and appreciate your recommendation. We're always here to provide efficient and top-notch service for all your automotive needs.

March 31, 2024

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Employee Rating

Wrong diagnosis for my car in previous services. I am not sure that it's intentional? It would waste me a lot of money if I listened to them. More

by JVU
Recommend Dealer
No

Other Employees Tagged: Clayton Einck

Apr 01, 2024

Norm Reeves Honda Superstore - Huntington responded

I assure you that any misdiagnosis was not intentional. We take pride in properly diagnosing all of our guests’ vehicles and we take ownership when we don’t. If you would like to discuss your experience further, please contact me at 714-861-4200. Sincerely. -Paul Conant

March 29, 2024

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Very attentive, not pushy, providing us with the best salesman. Treated my young daughter, the driver/owner of the car with respect, answering all her questions with patience. More

by Jaimenmartin06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

Apr 01, 2024

Norm Reeves Honda Superstore - Huntington responded

Awesome to read about experiences like yours. Thank you, truly, for the awesome feedback!

March 23, 2024

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Employee Rating

My experience was AMAZING. Great service as usual. Great crew members, I took a look at the new cars also More

by Jaronmnelson
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Mar 26, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear you had an amazing experience with us. Our team is always here to assist you with any automotive needs.

March 16, 2024

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Employee Rating

Great experience. Service writer was professional and courteous. Kept me informed the whole time. Will definitely return. More

by mattyjoe
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Mar 19, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience with us! We're thrilled to hear that our team provided you with professional and courteous service. We look forward to welcoming you back in the future!

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