Clayton Geaslin | Page 2

Quick, Friendly service. Too bad I live so far away, otherwise they would be go to service center. Too bad I live so far away, otherwise they would be go to service center. More

by born59on Verified Customer Verified Customer

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Nye in Canastota, NY was awesome! Clayton, who took care of me, couldn’t have been more helpful & so professional. He is totally an asset to your dealership! Clayton, who took care of me, couldn’t have been more helpful & so professional. He is totally an asset to your dealership! More

by emilygyak Verified Customer Verified Customer

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This dealerships service department is just there to scam there way to take your money I brought my truck into there service department for warranty work a few weeks ago they did the rear end seals on my tru there way to take your money I brought my truck into there service department for warranty work a few weeks ago they did the rear end seals on my truck then told me it was going to be 600 dollars for breaks I told them I could do them for much less now day you have to try to save every penny you can I did them on my own for 110 I wasn’t able to do them for two weeks after I got the truck back from the dealer in the meantime I had abs lights come on so I called and let them know they said that there electrical technicians was not there for the week I said that’s ok and made an appointment for when he was back I brought it to the appointment and they Had it in the shop for exactly 20 min to come out to tell me the speed sensor was broken and that the dust shields where not there I proceeded to tell them that the dust shields must of not been put back onto the truck when they did the work the first time and they told me that maybe I should of checked the truck out before I left with it. After that they told me my sensor was not covered under my extended warranty and said it would be 400 dollars to replace I said no if it’s not covered I will do it myself since the part is only 44 dollars then they gave me a bill for 200 dollars for the 20 minutes that they looked at it I told them that this is ridiculous that I am paying you 200 dollars for 20 minutes to look at it and possibly you are the ones that didn’t put the shields back on and causing the sensor to get damaged they then told me it is my place to inspected the work that was done. I did pay the 200 dollars and told them that I would never do business with them again. To anyone buying vehicles from them just remember to watch out for there service department. More

by Mathew Verified Customer Verified Customer

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The service was just what I would expect from your company. No complaints from me company. No complaints from me More

by WIPORWIL27 Verified Customer Verified Customer

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Every one was great from start to finish, new 2024 ram is great, thanks to everyone. great, thanks to everyone. More

by CRAIGBEACH11 Verified Customer Verified Customer

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Called for oil change got me right in looked at inventory people were friendly every thing ok people were friendly every thing ok More

by rousedarcy Verified Customer Verified Customer

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I've taken my last 3 vehicles to NYE and am generally happy. Here is my gripe. I bought my 2020 Ram Limited from NYE Ram Oneida 3 years ago. It had 17k miles but the front tires were heavily worn on the happy. Here is my gripe. I bought my 2020 Ram Limited from NYE Ram Oneida 3 years ago. It had 17k miles but the front tires were heavily worn on the outside. I expressed my concern to the sales woman and that I wanted it looked into and new tires before I spend 59k before taxes etc. She said she would have it taken care of. I've only put 18k on my truck in 3 years and the front tires again are heavily chopped on the outside which leads me to believe they never had it aligned or looked into. This really upsets me to say the least since the service dept says they'll need to be replaced soon at over $1200. 1 more issue I have is the first service and oil change I had just 7k miles in at NYE they said the rear rotors are delaminating which again lead me to believe nothing was looked over before I bought the truck. They wanted to charge me $620 for that. I gave NYE a 13k trade in vehicle along with a 24k check down so the least they could have done is make sure it was right. More

by SPOOOKY11973 Verified Customer Verified Customer

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Nye Service Department is always professional; I would never consider taking my truck anywhere else! never consider taking my truck anywhere else! More

by mcox0730 Verified Customer Verified Customer

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Top quality service team. I had an electrical issue on my Grand Cherokee L that other dealers said they could not diagnose or even look at for over 2 weeks. Clayton got my veh I had an electrical issue on my Grand Cherokee L that other dealers said they could not diagnose or even look at for over 2 weeks. Clayton got my vehicle back on the road in 2 days. Great job guys. More

by CAPSELLO Verified Customer Verified Customer

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The service rep was very knowledgeable and helpful. I’ll be returning shortly to have an oil leak addressed after the holiday. I’ll be returning shortly to have an oil leak addressed after the holiday. More

by captaingvm370 Verified Customer Verified Customer

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