Check out Cleveland Suttles's reviews on DealerRater

March 26, 2026

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Employee Rating

Everton one at the dealership is very pleasant to deal with and the service was done in a timely manner with and the service was done in a timely manner More

by wildbill30108

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Noah, James Howe, Eve Knowlton

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Mar 26, 2026 -

Shottenkirk Chrysler Dodge Jeep Ram responded

Thanks for the 5-star rating. We’re pleased our team provided a pleasant experience and completed service on your Dodge Ram 1500 promptly. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram!

December 25, 2025

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Mr. Cleveland was super polite and nice. Also very up front and personable. The environment is low pressure and comfortable. front and personable. The environment is low pressure and comfortable. More

by Jkennedy

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Recommend Dealer

Yes

Other Employees Tagged: Travis Painter

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Dec 25, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram!

Dec 25, 2025 -

Jkennedy responded

Washer fluid started leaking when we got home, filled it Sunday and light is on again Monday. I left a message but nobody there so I came there with title but closed. Need to get fixed ASAP. Josh (770)880-2506

September 09, 2025

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Issue with multimedia display unit freezing and rebooting right after purchase of 2025 JGCReserve. Contacted Shottenkirk service department, met with Derrek, Service Manager to address the problem. After dia right after purchase of 2025 JGCReserve. Contacted Shottenkirk service department, met with Derrek, Service Manager to address the problem. After diagnostics, a replacement multimedia unit was ordered which has not fixed the problem of the display freezing or downloading maps. Research continues at the manufacturing level on fixing the problem. Shottenkirk confirmed they will continue to be supportive until the problem is resolved. Overall, very attentive and supportive service from Derrek and all his team. Highly recommend Shottenkirk in both the Sales and Service departments. Thank you! More

by Review of JeepGCSummit Reserve

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Derrek Towe , Corey

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Sep 09, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram!

July 21, 2025

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Really pleased with sales and service departments. Always seem to go above and beyond to meet my expectations. Staff is friendly. Always seem to go above and beyond to meet my expectations. Staff is friendly. More

by dbarkman

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Wilkerson, Derrek Towe, Roberto Decampo, Harold Wilson, Bill Harrell , Melanie Shean

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Jul 23, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram!

July 17, 2025

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Put in lots of effort to make the deal work! I love my grand cherokee I love my grand cherokee More

by debbie.dobbs

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Recommend Dealer

Yes

Other Employees Tagged: Jeff

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Jul 23, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram responded

Debbie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram!

July 15, 2025

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Buying a vehicle was made very quickly and easy. They made sure that I understood what was going on and how they could help me They made sure that I understood what was going on and how they could help me More

by Tobylee43

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 23, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram!

June 17, 2025

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This dealership is a very professional place to go shop for a car. The customer service was very nice and it’s very clean in the inside. for a car. The customer service was very nice and it’s very clean in the inside. More

by lewisporshia32

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Don "Bear" Gatlin, Robert Butler, Derrek Towe, Roberto Decampo, Harold Wilson, Bill Harrell , David Booth, Matt Cason, Melanie Shean, Tyronne

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Jun 18, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram!

August 13, 2024

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Employee Rating

Our salesman, Richard and his manager Chris worked with us to make a trade on a new Compass. The trade was good fair to all concerned. Richard went the extra mile to make my wife and I feel good about the us to make a trade on a new Compass. The trade was good fair to all concerned. Richard went the extra mile to make my wife and I feel good about the trade. All staff at the dealership were kind and helpful. Special thank you to Rocco who helped set up our car’ s apps. The dealership has a helpful team in the service department. Thank you a.bunch Roberto and Duane. More

by MOULINC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Don "Bear" Gatlin, Robert Butler , Chris Anderson, David Booth, Moriah Morrow, Taylor Whitaker, Richard, Rocco, Duane, Roberto Del Cc

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Aug 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram!

August 01, 2024

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If you go to Shottenkirk go see Cleveland! ! He is the only person I use there because he always does the right thing. ! He is the only person I use there because he always does the right thing. More

by INGALLSBL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram in the future!

June 18, 2024

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He took his time and help me find the right vehicle he also helped me connect my phone and show me how everything worked also helped me connect my phone and show me how everything worked More

by TURNER7151

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Butler

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Jun 20, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram!

Cleveland Suttles

Product Specialist

Shottenkirk Chrysler Dodge Jeep Ram

24 Reviews of Cleveland Suttles

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