Cliff Schlein
Cliff Schlein at Paul Miller Porsche

Cliff Schlein | Page 3

Certified Brand Ambassador

Paul Miller Porsche

3419 U.S. 46
Parsippany, NJ 07054

4.4
26 Reviews
4.4

26 Reviews

Write a Review

26 Reviews of Cliff Schlein

October 20, 2021

Dealership Rating
Employee Rating

The service department and the general manager gave me a superior service . Everything was explained to me with clarity and the cars issues were resolved More

by evergreenmil
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dawn Werley , Selina Ed

Oct 21, 2021

Paul Miller Porsche responded

Thanks for these kind words about the Paul Miller Porsche service team! We're so thrilled that you were informed about the service done to your vehicle.

September 23, 2021

Dealership Rating
Employee Rating

Disaster. No interest in the customer. Purchased/leased 4 vehicles in last 8 years. When decided to buy out lease salesman Raj Rajaratnam did not call back or respond and manager covered for his lies and exc More

by evergreenmil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 24, 2021

Paul Miller Porsche responded

We are deeply grateful for your longtime business and very sorry to hear your recent experience has made you feel otherwise. This is never the outcome we want for our guests. I will share this feedback internally so we can evaluate and improve our practices and communication going forward, but I also invite you to get in touch so I can make this right however possible. I will look for your contact details in the meantime. Thank you, Ed Kopec - General Manager - 973-227-3000

Oct 11, 2021

Paul Miller Porsche responded

Steve, again, we apologize sincerely, and we will take steps to ensure that this kind of thing doesn't happen again. Thank you for sharing your contact information, and we will be in touch. Best, Ed Kopec - General Manager - 973-227-3000

Oct 20, 2021

evergreenmil responded

It’s shameful. There are no excuses. I was treated like yesterday’s news because I wasn’t getting into a new vehicle. Instead of being accommodating because of it being the proper business practice in addition to my loyalty as a customer and your own reputation, my experience was the worst experience I have ever had. I don’t understand how this can happen-especially when all of your surveys indicate your stellar reputation. Steve Meyers evergreenmil@hotmail.com

Oct 11, 2021

evergreenmil responded

Ed I appreciate your recent efforts to correct these issues. It's unfortunate but hopefully both your dealership and present and future customers will benefit from my recent ordeal.

August 01, 2021

Dealership Rating
Employee Rating

I worked with Mike Rose. He was excellent! Very detail oriented and super nice! I was happy to give him my business and would do so again in the future. More

by Paolincheng
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dawn Werley , Mike Rose

Aug 02, 2021

Paul Miller Porsche responded

We appreciate you choosing Paul Miller Porsche and will be sure to let Mike know you gave him an outstanding shoutout. It means a lot that our service stood out to you and we hope to see you next time!

June 18, 2021

Dealership Rating
Employee Rating

Excellent dealership, knowledgeable technicians and awesome customer service. Services conducted in a timely manner. Mike was the person who took care of me the last time I visited the facility and I w More

by Kherroh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dawn Werley

Jun 18, 2021

Paul Miller Porsche responded

Thank you for taking the time to review us! Hearing that you had such a successful service experience working with Mike and the Paul Miller Porsche team made our day. Drive safely, and we hope to see you again down the road!

May 26, 2021

Dealership Rating
Employee Rating

Always pleased with my service experience at PM. People who work there are extremely friendly. I waited for my service which although took awhile was also pleasant. More

by jbolcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 12, 2021

Dealership Rating
Employee Rating

I was given a loaner and it was an easy efficient service. I was very pleased with the experience. The staff could not have been more friendly. More

by Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dawn Werley

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