Clifford Thompson

SHAME ON ME! Fool me once, shame on you. Fool me twice, shame on me. See my previous post, dated 13 July 2022. It has happened again. Had this 2022 Pacifica hybri Fool me once, shame on you. Fool me twice, shame on me. See my previous post, dated 13 July 2022. It has happened again. Had this 2022 Pacifica hybrid for 26 months and less than 19000 miles and it broke. Took it back to the same dealer, the one I ordered it from, and have gotten about the same level of customer service. Took it to the dealer over three weeks ago and the only status call has been that they are waiting for the service technician to get to it. They won't provide a loaner vehicle until the diagnostics are completed. It's under 36-month 36000-mile warranty, but I can't get a loaner vehicle because of them not being able to look at it. Don't think there will be a third time. Don't recommend Chrysler vehicles or this dealer. Didn't want to rate them at 1 star, because that would probably add more time before I get it back. More

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