Clyde Maxwell | Page 3

As a Nashville newcomer, I roamed the new car lot at Ford Lincoln of Franklin for nearly two years while my decade old Lincoln was serviced. Only Clyde came by every time to show and talk about the cars, bo Lincoln of Franklin for nearly two years while my decade old Lincoln was serviced. Only Clyde came by every time to show and talk about the cars, both Lincolns and Fords, and to learn about my preferences all of the time knowing that I wasn't interested in purchasing. When the time to purchase arrived, last month, I had Clyde's card and the experience of knowing how competent and knowledgeable he is about the autos of interest to me. His patience was a plus as was his thoughtfulness. He introduced me to the sales team and to Homer, the bright young techie! Marcus made the deal painless. Along with Clyde, In the forefront of all of my test drives, questions, indecisions, speculations and inability to act was Greg, who actually does answer the phone and answers questions, too. His support of the staff, the purchasers and his love of the cars and sales, is simply infectious! So I knew first hand of Clyde's competence and commitment to customer service, second only to Greg's. The Dealership's strong record of quality service, fairness and friendliness were pluses. Greg's price made the sale happen , My Sassy Ford Fusion and I may be counted among the very satisfied customers of Ford Lincoln of Franklin! Thank You All! Madeleine Hess More

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We have been looking for a new family friendly SUV for a month. After visiting several local dealerships we gave up. We were tired of aggressive and annoying sales people. As luck would have it, I stumbled month. After visiting several local dealerships we gave up. We were tired of aggressive and annoying sales people. As luck would have it, I stumbled upon a suburban at this dealership after bring my other car in to be serviced. The staff was super friendly and so easy to work with! It was the easiest and most enjoyable car purchase I have experienced! And we love our new suburban! Thanks Clyde and Greg! More

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I wanted to thank Clyde Maxwell for his professionalism. Ford Lincoln of Franklin met and exceeded all of my expectations. I have been in the car business for 14 years and this dealership was great to work Ford Lincoln of Franklin met and exceeded all of my expectations. I have been in the car business for 14 years and this dealership was great to work with. The finance manager was a true pro and treated me excellent. Clyde was great with his follow up and was extra curtious to my wife and son. I would just like to say thanks to the whole staff for making this experience great. More

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Clyde was very helpful and nice to work with. He was always avaialble when I called in and had the right information immediately. Overall I noticed that the dealership itself seems to be old and needs a always avaialble when I called in and had the right information immediately. Overall I noticed that the dealership itself seems to be old and needs an overhaul. However, i believe a plan for this is in place as several posters indicated. The dealership did not have the chance to proof any customerserivce since we purchased a new car and that went fairly fast. I am looking forward to work with Ford of Franklin as they seem genuinely interested in giving me a great experience. More

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