Cody Broderick

Took my vehicle here for service and the service manager Cody made sure it got taken care of and gave me a rental car at no charge. My vehicle was returned to me in not time and cleaner than it was when I d Cody made sure it got taken care of and gave me a rental car at no charge. My vehicle was returned to me in not time and cleaner than it was when I dropped it off. Service issue taken care of the first time as always. I really love this hometown dealership they give off such a family feel. He even gave my son a hot wheel and that made my little guys entire day. I love good hearted people that go above and beyond even when they don’t have to. More

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I would like to take a moment to recognize Cody for being such an amazing person. He is very kind, knowledgeable, professional, and always goes above and beyond to make sure his customers are taken care of. such an amazing person. He is very kind, knowledgeable, professional, and always goes above and beyond to make sure his customers are taken care of. He is someone you can truly trust, and he always makes you feel comfortable and valued. [His Name] is an excellent person, and I’m so grateful to have met him. Over time, he has become more than just someone who works at the dealership—he has truly become like family to me. I appreciate everything he has done and continues to do. I highly recommend him to anyone looking for someone who genuinely cares about his customers! everyone from the surface department is very respectful very nice very knowledgeable. I wouldn’t trade Lancaster Honda service employees for no one in the world. They have became very close. They’re more like my family than employees that work for Honda. More

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Cody Broderick is amazing! He always provides great customer service and is extremely helpful and supportive. Anytime I come in, I know I’m going to get the help I need and be He always provides great customer service and is extremely helpful and supportive. Anytime I come in, I know I’m going to get the help I need and be taken care of. I definitely recommend this dealership to anyone looking for great service. I honestly wouldn’t take my car anywhere else. Thank you, Broderick, for always making sure I’m taken care of! More

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Never been insulted or had the worst customer service in my life. Service adviser Robin and Service Manager Cody Broderick need to go back & take Customer Service 101.Cody Broderick went as far as telling m my life. Service adviser Robin and Service Manager Cody Broderick need to go back & take Customer Service 101.Cody Broderick went as far as telling me he wasn't going to work on my car for the reason i took it in, if I kept talking when we were disputing something he was pointing out. And this was suppose to be done 2 weeks ago but Robin & Cody Broderick kept giving me the run around till I posted a review then they called me to setup an appointment. By that time I put more miles on my car. Which is the other thing they were pointing out & I had told them about when I brought the car to have the rearview fixed cause it came loose when i was adjusting. it is a defect in these Honda Accords if you look it up.Robbin tells me when the car was done make you tell your carwash people to be more careful next time with the rearview mirror WOW really. Now they won't fix the other thing they were pointing out & i had told them about. The Owner of this Dealership decided not to get my car fixed because it went over 2k miles which i wasn't told about that i had a milage limit to report things when I Bought this 2026 Honda Accord Touring Hybrid model July 17 . It's obvious to me the Owner of this Dealership doesn't Care about the Customer as long as he has your money already. So make sure you check out your car thoroughly before you drive your car out this Lot or the same thing will happen to you .I've always had Hondas I regret coming to this Dealership I will not be coming to Lancaster Honda to Buy or Service it's the worst Dealership I've ever been too More

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If you need service on your vehicle, avoid this dealership. The manager Cody is professional and cordial. However- Steven is smug, and arrogant. He didn’t take the time to explain anything. Nor did dealership. The manager Cody is professional and cordial. However- Steven is smug, and arrogant. He didn’t take the time to explain anything. Nor did he ever really help us. He just stated things over and over to deflect from what we were asking. They didn’t test to see if the product even worked after installing it on my prologue. But yet they handed my vehicle back to me and wished me on my way. This dealer is a joke. Definitely going to take my business elsewhere. They just see dollar signs. Not actual customers. More

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Cody consistently demonstrates exceptional leadership, professionalism, and genuine care for customers, making every service experience outstanding. professionalism, and genuine care for customers, making every service experience outstanding. More

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Great communication paid very well for my trade in! ! they take care of me like i was at home very impressed will definitely recommend my peeps here ! they take care of me like i was at home very impressed will definitely recommend my peeps here More

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