Cody Burt

So here’s a fun one - they told me to bring in my truck to look at it. It sat at the dealership for eight days before a technician even took a look at it then they advise me that it was going to be another to look at it. It sat at the dealership for eight days before a technician even took a look at it then they advise me that it was going to be another 10+ days to get a part in. This was after I reached out day 6 if they looked at the car - they magically did the next day. I got a survey from Ram and then an email from the service technician asking me to give him a 10 on the survey. I replied he lacked communication of telling me what was going on, has not given me an estimate, though, and while my truck is still sitting at the dealership, I advised him that would be an impossible due to everything above and the lack of professionalism would be reflected in the survey rating. His reply was to tell me that I needed to give him a better survey because it was 40% of his pay. Not to try to resolve the problem - tells me I can pick the truck up and drive it illegally until the part comes in. The dealership is an hour away. I’m not doing that and then risking getting tickets. Buyer beware this is the service you drop your truck off with an appointment. The buying experience here was “ok”. They are traditional and you need to haggle. More

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Clean, quick service, people are nise and respective , very interesting place to be good prices and top of line customer service very interesting place to be good prices and top of line customer service More

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