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Lake Elsinore Chrysler Dodge Jeep Ram

1.9

25 Lifetime Reviews

31400 Auto Center Dr , Lake Elsinore, California 92530
Call (951) 795-4631

Top Reviewed Employees

Richie Sorensen, Admin, Lake Elsinore Chrysler Dodge Jeep Ram

Richie Sorensen

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

October 07, 2018

"Crooks"

- dustincrawford

DO NOT BUY A CAR HERE... I was here with my son today to help him buy a car. After we came up with a sell price for the car ($9700) the floor manager Terry McDowell said he would work with the finance department to come up with the financing part of it. He came back and said he had good news the payment would be $240 (this was almost $100 more than it should have been as we also were going to put $3000 as a down payment) I let Terry know this did not look right and wanted a breakdown of what the loan would look like. So as we broke down how the payment got so high here is what we found. First they added $1800 in a warranty that we said we did not want from the start, the next fee was $1500 for an alarm (the alarm was already on the car I thought when you buy a car it is as is?) Lastly and here is why I decided to give him his paperwork back and walk out there was a misc fee of $500 and when I asked Terry what this was for he said it was for the nitrogen that was already in the tires. All in all Terry was trying to screw my son by padding the sale by almost $4000 on a $10,000 car. Total crooks!!!

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Employees Worked With

Terry McDowell

August 07, 2018

"Poor service "

- Dmotomom

This business repaired my truck wrong and the fuel pump they replaced, broke in the desert. I had to do the work myself and they didn’t even reimburse me for the part, after they said they would.

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Employees Worked With

Joel Williams

June 08, 2018

"Don't get service here!"

- Mel

January 2017 My husband insisted that he heard my car making a strange noise so I took it in just to have it checked out. A couple days later I was called and told there was nothing wrong with my car and to come get it. As I'm in my rental driving to pick up my car I receive another call and this guy tells me we found something wrong with your car and you need a whole new engine???? What? I should have taken it for another opinion. I got the engine replaced, it has a 3 year warranty. Now, May 2018 I hear an actually really bad noise and the engine tries to die occasionally so I go back to them. They blame the noise on my transmission that I had replaced at an actual transmission shop, Then they tell me if something was actually wrong with my engine the check engine light would be on, then they tell me the noises I am hearing are normal for that type of engine. Liars. This time I did the correct thing and took it someplace else for a second opinion. Sufficed to say the noise was not normal and it was coming from the engine. I don't trust these people. I will never go back. They can say sorry until they are blue in the face but it doesn't pay for my rental car that I had to pay for out of my pocket and it doesn't give me back the time I wasted with them and it certainly doesn't fix anything. At this point I think they lied about me needing a new engine or they broke my engine while it was in their care. They are very quick to blame everything and everyone else when its all on them. I really hope this review prevents anyone from being cheated by these people.

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Employees Worked With

Service Department

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