Cody Curtis | Page 5

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m very glad to hear that your check-in, service, and check-out were all prompt and that the work met your expectations. We appreciate you recognizing Cody for the quality service he provided. Our team works hard to make the process as smooth and efficient as possible for our customers. Thank you again for your support. If there is ever anything more we can assist you with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. We truly appreciate your kind words and your trust in our team. It means a lot to hear that we’re the only place you choose to bring your Bronco and the shop you trust to service all of your vehicles. Providing great customer service is always our goal, and we’re grateful for the opportunity to continue taking care of your vehicles. If there is ever anything more we can assist you with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. I’m very glad to hear that you were able to schedule your appointment when needed and that Cody kept you informed throughout the process. It’s great to know that the recommended services were completed in a timely manner and that you found the video inspection helpful. We truly appreciate your business and look forward to assisting you with your vehicle in the future. If there is ever anything more we can do for you, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear you enjoy visiting Parks Ford and that from the warm welcome up front to the care of your vehicle, your experience is always a pleasure. It’s great to know Cody took excellent care of you as your service advisor. We truly appreciate your kind words and look forward to seeing you again. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. We’re sorry to hear that you were unhappy with the results of your service. We would appreciate the opportunity to better understand what happened and see if there is anything we can do to address your concerns. Please feel free to reach out to me directly so we can discuss this further. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience. We understand how frustrating and disappointing it must be to invest in a significant repair only to find that it did not resolve the issue, especially when you were seeking clear guidance beforehand. We take concerns like this very seriously and would appreciate the opportunity to review your situation in more detail and see how we can help work toward a resolution. Please reach out to me directly so we can discuss this further and address your concerns. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. We’re glad to hear you’ve had a great experience with our service department, but we’re very concerned about your comments regarding the sales department. We would appreciate the opportunity to better understand what happened and address your concerns directly. Please reach out to me so we can discuss this further. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear you had an excellent service experience and found our team very helpful and accommodating. It’s great to know Cody took good care of you as your service advisor. We truly appreciate your recommendation and look forward to assisting you again. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. We would appreciate the opportunity to gain more clarity on your experience. Please reach out directly to me so we can discuss this further and better understand the situation. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear you continue to come back because of the good service you receive. It’s great to know Cody takes good care of you as your service advisor. We truly appreciate your loyalty and look forward to servicing your vehicle again. Austin Hundt Cell: 352-262-4923