Caleb, our salesperson, was great but we waited FOREVER
on paperwork. Cory was great, too.
on paperwork. Cory was great, too.
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by JILLMARIA73
Verified Customer
Verified Customer
Dec 04, 2023 -
Shottenkirk Hyundai Rome responded
JILLMARIA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!
Efficient service, knowledgeable staff.
Positive buying experience overall. No one with the stereotypical slimy car salesman persona.
Positive buying experience overall. No one with the stereotypical slimy car salesman persona.
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by ERIN32
Verified Customer
Verified Customer
Other Employees Tagged:
Wesley Willix
Dec 10, 2023 -
Shottenkirk Hyundai Rome responded
ERIN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!
Great customer service all the around from sales to
finance. Salesman was very helpful and understanding.
finance. Salesman was very helpful and understanding.
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by NWILBANKS
Verified Customer
Verified Customer
Other Employees Tagged:
Jay Daniels
, Tori (Sales Manager)
Nov 22, 2023 -
Shottenkirk Hyundai Rome responded
NWILBANKS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!
Great service.
I appreciated the fact that even though they didn’t have the car I wanted, they went out to find it. It was even delivered to me to save a trip. Than
I appreciated the fact that even though they didn’t have the car I wanted, they went out to find it. It was even delivered to me to save a trip. Thanks!
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by WILLIE_J_BARNES
Verified Customer
Verified Customer
Other Employees Tagged:
Wesley Willix
Nov 20, 2023 -
Shottenkirk Hyundai Rome responded
WILLIE_J_BARNES, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!
the Staff at Shottenkirk are always helpful, Russ in
service ,Nick in sales and Cody in finance
service ,Nick in sales and Cody in finance
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by INDYROB500
Verified Customer
Verified Customer
Nov 19, 2023 -
Shottenkirk Hyundai Rome responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!
Everyone was very friendly, easy to work with and had no
problem answering any questions we had
problem answering any questions we had
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by PARKERDESTINI1
Verified Customer
Verified Customer
Other Employees Tagged:
Heath Bearden
Nov 09, 2023 -
Shottenkirk Hyundai Rome responded
PARKERDESTINI1, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!
I would have given you all 5 stars because of the finance
manager. He was simply amazing, however, the salesman was so frustrated and seemed to take it to personal. He didn't listen to me at all and made it
manager. He was simply amazing, however, the salesman was so frustrated and seemed to take it to personal. He didn't listen to me at all and made it seem like it was just the sale for him.
I get it, it is a sale, but don't make me feel like it's just the sale..... It's just business you guys are trying to make money. I'm trying to save money, it's just business. When you're in a business like that, you have to treat every customer differently. Like a tell, hes used to dealing with the same type of people doing the same things over and over. So when someone like me comes in, it frustrates him. I get it, I'm not mad at him. I was glad to complete the sale and get my vehicle..... business handled.
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by Brwnsugr
Verified Customer
Verified Customer
Other Employees Tagged:
Ephraim price
Nov 05, 2023 -
Shottenkirk Hyundai Rome responded
Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome
We were completely impressed with their performance and
professionalism and the customer service team a plus.
professionalism and the customer service team a plus.
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by Kelly Scott
Verified Customer
Verified Customer
Nov 01, 2023 -
Shottenkirk Hyundai Rome responded
Kelly Scott, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!
Awesome place and Jay is great.
Everyone I met was very helpful from sales to finance. Awesome team.
Everyone I met was very helpful from sales to finance. Awesome team.
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by danielball1920
Oct 31, 2023 -
Shottenkirk Hyundai Rome responded
danielball1920, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!
I appreciate all the help and candidness from John and
Cody. To the point, friendly, and very patient with me. Great selection, and fair prices too. The whole experience from the time I arrived on the lot
Cody. To the point, friendly, and very patient with me. Great selection, and fair prices too. The whole experience from the time I arrived on the lot to the time I left with my new car was everything I could have hoped for.
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by MELISSAANN
Verified Customer
Verified Customer
Other Employees Tagged:
John Thigpen
Oct 31, 2023 -
Shottenkirk Hyundai Rome responded
MELISSAANN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!