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Cody Hathorn
Cody Hathorn at Jones Chevrolet Humboldt
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Cody Hathorn

Service Advisor

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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3.9
14 Reviews
3.9

14 Reviews

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14 Reviews of Cody Hathorn

June 15, 2024

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Employee Rating

Everyone was very professional. We waited for our vehicle to be serviced. Service was quick and we were on our way. More

by themagoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham

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June 15, 2024

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Jones Chevrolet worked hard to resolve my issue. Will ask more questions next time. Thanks More

by SHERION0901
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Cox, Jessie Castleman, Hannah Frazier, Garrett Wyatt

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June 10, 2024

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My last visit…everyone was very friendly and polite…the work I was having done…was in a very quick and timely manner!! More

by tammymallory75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Landen Collins, Jeremy Sanford, Tessa Buckingham

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Jun 10, 2024

Jones Chevrolet Humboldt responded

Thank you, Tammy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt, we look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

June 06, 2024

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Service was great. Landon in the service department was very helpful, polite and offered his assistance to make my experience easy and stress free. More

by Fuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landen Collins

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Jun 06, 2024

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Landen here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

June 04, 2024

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Great service . Didn’t cost me a thing. They stand behind their warranty. Very pleased More

by jlmartindoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Landen Collins, Jeremy Sanford, Tessa Buckingham

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Jun 04, 2024

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

June 02, 2024

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Employee Rating

Great dealership, have not had any problems since I’ve been coming. Very attentive and gets the job done in a timely manner. More

by biggskyshae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlo Ianni, Crystal Trennepohl, Hannah Frazier, Landen Collins

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Jun 03, 2024

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

May 27, 2024

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Employee Rating

I enjoy Jones and have been with them a number of years. This last visit they failed to put an oil change sticker on my car but looked for everything else that might need taken care of. I did not get out of More

by goldenbrown731
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 29, 2024

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

May 26, 2024

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Employee Rating

Always nice. Accommodating to my schedule. Courteous and respectful. I changed dealerships because of staff. More

by COLLINSWOOD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Landen Collins, Jeremy Sanford, Tessa Buckingham

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May 29, 2024

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

May 24, 2024

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Employee Rating

Cody was extremely helpful over the phone. When I got to the store for my appointment he made sure to update me every step of the way! This type of service has gained my business from here on More

by LHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Tessa Buckingham

Helpful
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May 29, 2024

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

May 17, 2024

Dealership Rating
Employee Rating

Poor customer service. They were the best a year ago. Cody won't return calls. More

by CSRJR99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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May 20, 2024

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

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