Cody Krayer
Cody Krayer at Earnhardt Hyundai  North Scottsdale
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Cody Krayer | Page 2

Service Advisor

Earnhardt Hyundai North Scottsdale

8445 E Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Cody Krayer

November 11, 2023

Dealership Rating
Employee Rating

Cody in the service department was wonderful He communicated in a courteous and professional manner More

by Laskyaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Earnhardt Hyundai North Scottsdale responded

We're very happy to see Cody provided you with quality service and communication. Thank you for taking the time to share this and we can't wait to serve you again soon. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 26, 2023

Dealership Rating
Employee Rating

Cody is friendly, articulate, clear and very helpful. He made sure my wait was not too long. More

by cindycarolcouture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Earnhardt Hyundai North Scottsdale responded

Cindy, We're happy to see Cody made sure you received prompt and quality service here. Thank you for choosing us for your Hyundai needs and we look forward to seeing you at your next visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 29, 2023

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Employee Rating

Kody did z add great job and took card to explain everything. Will always request him. More

by scpeterson.339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Earnhardt Hyundai North Scottsdale responded

We are pleased to hear Kody delivered a quality experience you'll return for! We look forward to providing you with quality service again soon. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 27, 2023

Dealership Rating
Employee Rating

The Service Director, and Service Writer that served me with my recent visit rolled out the red carpet in customer service, and were amazing. More

by kerriewhigham78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Earnhardt Hyundai North Scottsdale responded

Thank you, Kerrie! We strive to deliver quality service and we're so proud of Cody for taking care of you. Visit us again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 09, 2023

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Employee Rating

Cody is an outstanding representative of your service department!! He positive, very organized and driven to answer any questions and keep the customer focus throughout the service appointment.He should More

by geraldgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Earnhardt Hyundai North Scottsdale responded

Gerald, Cody's an all-star and is always taking great care of our guests. We'll be sure to share this 5-star review with him and we'll see you here at your next visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

August 08, 2023

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Employee Rating

Cody was very helpful to my wife informed her of what had to be done to the car. More

by hrbaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Earnhardt Hyundai North Scottsdale responded

Providing quality communication is vital, which is why we're happy to see Cody did just that. We appreciate you taking the time to share this and we look forward to seeing you and your wife at your next visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

August 08, 2023

Dealership Rating
Employee Rating

BOUGHT MY HYUNDAI SANTE FE LIMITED HERE NEW, BUT NOW I’M A NOBODY TO THEM. APPOINTMENTS ARE ONLY TO “HOLD” YOUR CAR IN A QUEUE FOR WEEKS WAITING FOR SERVICE WITHOUT YOUR VEHICLE! AND DON’T BOTHER BUYING AN More

by Pegasys777
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Howard Cyr

Aug 09, 2023

Earnhardt Hyundai North Scottsdale responded

Peggy, We are very discouraged to see that you are dissatisfied, as you did not share these concerns with our advisor team yesterday before you left. Your appointment was for an intermittent A/C concern. We did offer to investigate this concern, but with all intermittent concerns, it can be difficult to predict how long a diagnosis or repair would take. Most failures and repairs would be covered by your Carefree Car Protection plan, but until the issue is diagnosed, we would not be able to 100% say for certain which repairs would be covered. I would like to speak with you about this further, as it is clear that you are upset, and both your opinion and your satisfaction are extremely important to us. Please contact me at your earliest convenience. I look forward to hearing from you. Regards, Michael Southern Service Director michael.southern@earnhardt.com

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