Cody Story

Kamille was great as always. Always communicates with customers in a professional manner. She will make a great service manager. Rich was Rich always thorough and professional. Always communicates with customers in a professional manner. She will make a great service manager. Rich was Rich always thorough and professional. More

Print

Fifteen words is not enough to express how happy I am with my new Corolla and all the staff. Andrew & Mike are like family to me, We all felt as though we knew each other from way back as kids. They were with my new Corolla and all the staff. Andrew & Mike are like family to me, We all felt as though we knew each other from way back as kids. They were awesome! I had so much fun on Friday 12-12-25. I then went back on Sat to have the car detailed & talk with Alex who was the best of the best finance manager on this planet! He had a surprise for me & it was the greatest surprise ever because he saved me more money! Jim Ellis, my sales advisor was Fantastic! He is so funny a very kind. We had a blast jamming with the music while he showed me how everything works inside the car. I absolutely loved it there, with the sales team, other customers who were there also purchasing & let’s not forget the service team. They are also awesome. Cody M talked with me and gave me extensive information for the questions I asked. Also talked with the parts department advisor and she was great and so nice. Then my husband & I decided to buy him a Tacoma! It was another fantastic deal! I give my thanks to everyone for giving us the best Christmas present ever!! But I have to say the greatest gift of all is my new found family at Toyota! Thank you. I wish you all Merry Merry Christmas & a Happy New Year! Tammy Moss More

Print

Honest, fast, convenient and friendly. Machen’s is the place to go for knowledgeable technicians! Machen’s is the place to go for knowledgeable technicians! More

Print

Our car key fob stopped working so took it them to get reprogrammed. They charged $140 for some "diagnostic test" and didn't fix the issue. They said we'll have to replace the keys, and new keys would cos reprogrammed. They charged $140 for some "diagnostic test" and didn't fix the issue. They said we'll have to replace the keys, and new keys would cost $550. They also said our keys were not authentic Toyota keys. That's total xx, because we had gotten those keys with our brand new Toyota from an authorized Toyota dealer in 2016. They worked fine for almost 9 years!!! I think this dealership is trying to extort money from naive customers. More

Print