Cody Wagner

Easy to work with, had great service and sales and finance are always easy to work with! finance are always easy to work with! More

by Frontier Verified Customer Verified Customer

Report | Print

This visit not up to usual standards. Employee I worked with has been difficult twice in the past. I try mightily to avoid him. He always tries to oversell, does not listen, talks down t Employee I worked with has been difficult twice in the past. I try mightily to avoid him. He always tries to oversell, does not listen, talks down to women condescending, I honestly know a lot more than I’m sure he’s giving me credit for - like, that I do not need to replace my entire rear windshield wiper motor when replacing the blade would suffice. As I considered, somewhat confused about this, and dissatisfied with his explanation, I declined that replacement which was met with scowling disapproval. Once I declined, another employee supported my decision and then informed me that I would have had to sign a waiver releasing liability if he if he broke the glass. Something he failed to disclose. This time, I went in for a simple battery replacement and left with a $266.00 bill. No conversation, no options, he just did it. Had I known before the installation, I may have chosen to go elsewhere because I know I can get a less expensive battery at freaking Costco. I bought my car from you. All of the work has been done by you but I will NOT deal with him again and unless I can avoid him, I’ll be going elsewhere. More

by Angie Verified Customer Verified Customer

Report | Print