Cody Zimmerman
Cody Zimmerman at Key Acura of Reno

Cody Zimmerman

Service Advisor

Key Acura of Reno

11550 S Virginia St
Reno, NV 89511

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Cody Zimmerman

May 22, 2026

Dealership Rating
Employee Rating

Cody is amazing 10/10! I never have a problem with the service team! New guy, Jason, super friendly and nice. More

by CYNTHIA.ABIFADEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 22, 2026

Dealership Rating
Employee Rating

Buying a car is never a quick process I guess. I was trading in a car and paying cash for the difference and yet it took hours. However, Tom Sullivan was very nice to work with and stayed and tal More

by lhouse17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean Smartt , Tom Sullivan was a pleasure to work with. I feel he understood my needs and helped make it happen

May 22, 2026

Key Acura of Reno responded

It means a lot that you stuck with us through the trade-in and cash purchase of your used Acura MDX. We’re glad our staff stayed and talked with you instead of leaving you to wait alone. We look forward to helping you again in the future. Experience the Key Difference

May 10, 2026

Dealership Rating
Employee Rating

Cody made sure that he would get everything done for me. I will always be a customer at Acura and Cody was the Best Thank you so much Ellen Thomas More

by ELONWHEELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2026

Key Acura of Reno responded

It’s wonderful to hear that Cody took such great care of your MDX, and we appreciate your loyalty to Acura. Thank you for the five-star rating and for trusting us with your service needs. We look forward to assisting you again soon. Experience the Key Difference

May 10, 2026

Dealership Rating
Employee Rating

Trustworthy, honest. I know when I go there I will be taken care of and treated fairly. More

by KIIMMKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

May 10, 2026

Key Acura of Reno responded

We’re grateful you trust our team with your Acura MDX. It’s wonderful to know you felt taken care of and treated fairly. Thank you for sharing your experience, and we look forward to helping you again. Experience the Key Difference

May 09, 2026

Dealership Rating
Employee Rating

Ryan in service was honest and very helpful He provided great advice. I do miss Brian in service, however More

by SVMAMA333
Recommend Dealer
Yes

Other Employees Tagged: Cody Zimmerman

May 09, 2026

Key Acura of Reno responded

Glad our advisor could give honest, helpful guidance for your Acura RDX service. We’ll share that you miss having a familiar face on the team. Thanks for the five-star rating, and we look forward to welcoming you back. Experience the Key Difference

April 30, 2026

Dealership Rating
Employee Rating

Really happy with the new service team. They listen and care about what the customer cares about. More

by luvrush
Recommend Dealer
Yes

Other Employees Tagged: Cody Zimmerman

Apr 30, 2026

Key Acura of Reno responded

Thank you for sharing your experience and for trusting us with your Acura ZDX. Cody and our service team are glad their attentive approach resonated with you and look forward to assisting you again. Experience the Key Difference

April 29, 2026

Dealership Rating
Employee Rating

Very clean. Well organized. Had water and cookies!!!! Cody greeted me by name when I walked in the door. More

by MJDCAD
Recommend Dealer
Yes

Other Employees Tagged: Cody Zimmerman

Apr 30, 2026

Key Acura of Reno responded

Delighted to hear you found our facility inviting and enjoyed the refreshments. Cody enjoyed welcoming you by name, and we’re glad your Acura service visit went smoothly. Thanks for sharing your experience. Experience the Key Difference

April 26, 2026

Dealership Rating
Employee Rating

Cody (and Ethan ) were so great. Cody kept us informed the entire way, gave us good estimates and was friendly and knowledgeable. Ethan stepped in when Cody was out and was super inf More

by Amberbreuer83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

Apr 26, 2026

Key Acura of Reno responded

We appreciate you highlighting Cody’s clear updates and estimates along with Ethan’s informative and understanding approach. It’s great knowing your Acura was in such capable hands throughout the service process. Experience the Key Difference

April 25, 2026

Dealership Rating
Employee Rating

Car wouldn't recognize any of my keys and they were able find the problem and get it running again. More

by Tkerivan
Recommend Dealer
Yes

Other Employees Tagged: Cody Zimmerman

Apr 27, 2026

Key Acura of Reno responded

Thanks for sharing about your experience with Key Acura of Reno. Cody and our team appreciate your business and hope to see you again soon! Experience the Key Difference

April 23, 2026

Dealership Rating
Employee Rating

Efficient and Convenient. Customer service is top notch! Clean facility, friendly staff and wonderful sales and service department. More

by EULORES
Recommend Dealer
Yes

Other Employees Tagged: Cody Zimmerman

Apr 23, 2026

Key Acura of Reno responded

It’s great to hear how smoothly your Acura TL service went. Our clean facility and welcoming team strive to provide both convenience and friendly support. We look forward to assisting you again on your next visit. Experience the Key Difference

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