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Cole Bourne
Cole Bourne at Walt Massey Chevrolet GMC Columbia

Cole Bourne

General Sales Manager

Walt Massey Chevrolet GMC Columbia

1480 Highway 98 E.
Columbia, MS 39429

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4.7
24 Reviews
4.7

24 Reviews

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24 Reviews of Cole Bourne

July 01, 2026

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Employee Rating

I have been doing business with the Columbia location for many years now. They always go above and beyond to make sure all of our needs are met. From the buying process to the service department, no other de More

by Jason Freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Gary

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Jul 01, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your wonderful feedback! We’re honored to hear you’ve trusted our Columbia location for many years. Knowing that our team has consistently gone above and beyond to meet your needs—from the vehicle-buying process to our service department—means the world to us. Your kind words about our entire dealership are truly appreciated. Providing exceptional customer service and building lasting relationships with our customers is what we strive for every day. Thank you for your continued loyalty and support. We’re grateful for the opportunity to serve you and look forward to taking care of you for many years to come!

April 30, 2026

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Well trained people. Your work speak for you. You are very concerned about people automobiles. When you care about people you will always stay in business. Keep up t More

by pigottjanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Gary, Micheal Self, Dalton Mcneese, Blake Simpson , Paul Johnson, Jeff McCain, Marissa Wild, Kevin Winningham

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May 04, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing such thoughtful feedback. We’re glad to hear you recognize the care and attention our team puts into every vehicle we service. Your encouragement means a lot, and we truly appreciate your trust and support!

January 31, 2026

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Employee Rating

Bought a suv and a new truck last month contact Walt massy nobody returned my calls so I bought from another dealer dealership really changed for the worse since 2023 More

by Billy M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dalton Mcneese , Paul Aultman, Kasch Utz

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Feb 03, 2026

Walt Massey Chevrolet GMC Columbia responded

We’re sorry to hear this was your experience, and we appreciate you bringing it to our attention. Our General Manager, Kevin Winningham, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at(601) 530-0627.

January 21, 2026

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Employee Rating

JT the salesman was great. His manager made jokes ab the cost of the used vehicle. Manager was very unprofessional More

by Janice.l.griffin
Recommend Dealer
No

Other Employees Tagged: Travis Cupples, Justin Darby

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Jan 21, 2026

Walt Massey Chevrolet GMC Columbia responded

We’re sorry to hear this was your experience, and appreciate you bringing it to our attention. Our General Manager, Travis Cupples, would like to speak with you personally to better understand what happened and will reach out to you ASAP to discuss a resolution. You can also reach him at (601) 424-5231.

January 12, 2026

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Employee Rating

Great experience! Picked up an AT4 duramax 1500 for a great price. In and out of dealership in an hour. Thanks More

by Dustin55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: AJ Summers , Kasch Utz

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Jan 12, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for your feedback! We’re glad to hear you had a great experience, found a great price on your AT4 Duramax 1500, and were in and out so quickly. We appreciate you choosing us and hope you enjoy your new truck.

January 05, 2026

Dealership Rating
Employee Rating

5 Stars to Nathaniel and JayT as well. Could not have been a better truck-purchase experience. Real special to be a part of JayT's 1st sale. More

by kyle.little
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kasch Utz

Print
Jan 05, 2026

Walt Massey Chevrolet GMC Columbia responded

We’re glad to hear the experience was such a great one and that the truck purchase exceeded expectations. Being part of someone’s first sale makes it even more meaningful, and we appreciate you trusting our team with such an important moment. Enjoy the new truck!

October 17, 2025

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I’ve bought 4 cars here in 10 years. That says it all. They actually care about their customers. More

by N Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Gary, Micheal Self, Dalton Mcneese , Anthony Chapman, Clay Magee, Tony Smith, Amy Trotter, Kasch Utz, Marissa Wild

Print
Oct 18, 2025

Walt Massey Chevrolet GMC Columbia responded

We truly appreciate your loyalty over the years! It means so much to know you’ve continued to choose us time and again. Our team takes pride in caring for our customers, and feedback like yours reminds us why we do what we do.

September 18, 2025

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Everyone at the dealership was very friendly and Brandy did a great job. This was probably the fastest and easiest vehicle buying process I have experienced at any dealership. More

by Aaron
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandy McKenzie Boyd

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Sep 22, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re so glad Brandy and the team made your experience friendly, fast, and easy. Enjoy your new vehicle, and thank you for choosing us!

September 12, 2025

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A Very Fast service, and MR Jimmy excellent customer service ! The loan was so fast to obtaind and didn’t waited like other dealers Days to get appoved. More

by karos1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Bradley , Chris Waltz

Print
Sep 15, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re so glad Jimmy’s excellent service and the quick loan process made your experience smooth and easy. Enjoy your new vehicle, and thank you for sharing your feedback!

August 27, 2025

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Ms. Valarie was very patient, understanding and helped me find the perfect vehicle to fit my budget. I will recommend her to all my friends and family. More

by brandy.boyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Gary, Dalton Mcneese , Valerie Graham, Clay Magee, Brandy McKenzie Boyd, Thomas Slagle, Amy Trotter, Chris Waltz

Print
Aug 28, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re so glad Valarie was able to help you find the perfect vehicle within your budget. Your recommendation means a lot, and we’ll be here to help your friends and family whenever they’re ready!

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